Overview
General Manager
At Zachary Daniels, we are really excited to be working with one of the UK's fastest-growing hospitality brands. We're looking for a passionate and driven General Manager to lead a high-performing hospitality team in Bristol. This is a hands-on leadership role where you'll take full ownership of the store, delivering exceptional customer experiences while developing and motivating your team. You'll lead from the front, maintain high operational standards, and ensure every shift runs smoothly in a fast-paced environment.
Benefits & Perks
* Private health and dental insurance
* 25 days annual leave (plus bank holidays)
* An additional paid day each year to pursue a personal passion
* Salary sacrifice scheme for Cycle to Work, bike subscriptions, pensions and medical
* Free coffee, matcha and other drinks while at work
* A positive, supportive culture with regular team events
Key Responsibilities
* Operational Leadership: Lead shifts, uphold service standards, support the team during busy periods, and ensure an excellent customer experience.
* Team Leadership: Recruit, train and develop team members, provide regular feedback, and build a positive and engaged team culture.
* Financial & Commercial Management: Manage labour planning, inventory, ordering and stock control while identifying opportunities to drive sales and efficiency.
* Continuous Improvement: Implement new initiatives, monitor performance metrics, act on feedback, and identify ways to improve store performance.
About You
* At least 2 years of experience leading operations in a hospitality or customer-focused environment
* Proven experience managing and developing teams
* Experience overseeing inventory and supply ordering
* Strong communication and interpersonal skills
* Hands-on leadership style with a proactive approach
* Excellent organisational skills and ability to work under pressure
* A genuine passion for hospitality and great customer experiences
* BH35701
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