We are recruiting on behalf of a respected housing association in Leicestershire for a Housing Support Officerto join a supported accommodation service in Leicester. This is a temporary opportunity with an immediate start, offering part-time hours (28 per week) and the potential to apply for a permanent role. This is a frontline, customer-facing role within a small supported housing scheme, working with individuals who are homeless or at risk of homelessness, including those with complex needs.
Key Responsibilities of a Housing Support Officer:
1. Provide day-to-day frontline support to residents within supported accommodation
2. Carry out routine health & safety checks across the scheme
3. Support residents with housing applications and move-on plans into independent accommodation
4. Work closely with local authority housing teams on referrals and placements
5. Support individuals with complex needs, including substance misuse, mental health challenges, and offending histories
6. Maintain accurate and up-to-date support plans and case notes
7. Conduct regular keywork sessions and risk assessments with residents
8. Support residents to develop independent living skills (e.g. budgeting, tenancy sustainment, accessing services)
9. Manage low-level tenancy-related issues, including rent awareness and property upkeep
10. Respond appropriately to incidents, safeguarding concerns...