Duties/Responsibilities Four available roles Location: Birmingham or Eastleigh Salary: up to £32,360 DOE Working Hours: 08:00 to 17:00 Monday to Friday Contract Type: Permanent Full time Benefits: 25 days holiday pension company sick pay and flexible options About EMCOR UK At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview Provide timely and effective administrative support to the (Name of Dept or function) of the specific contract. Assist in the delivery of certain scheduled or ad hoc work functions and provide a range of support duties to ensure that all Finance related deliverables are met on time and with a high level of accuracy. What You'll Do Scrutinise all support documentation for correct coding and cost allocations for data capturing. Input data onto computer system in the prescribed fields Ensure high level of input accuracy to rigidly maintain data integrity Draw regular and customised data reports from the system Ensure up-to-date training on the system applications by attending training courses or by self-taught modules Assist in training other system users Attend to all related queries from internal as well as external clients within the laid-down timelines either by phone or in writing and ensure high level of customer satisfaction Ensure all suppliers and subcontract invoices are processed and settled on time Assist with general office duties such as, stationary stock control, refreshment orders, relief functions for switchboard or reception, preparation of ad hoc reports, maintaining the filing and archive systems, scanning of critical back-up documentation, checking and dispatching of bulk invoices etc. Compile spreadsheets in Word or Excel format for any non-standard reporting Contribute to the effective working of the (NAME of function) by: Identifying with and participating in the attainment of team objectives and priorities. Communicating and sharing knowledge with other team members Developing personal skills to meet both individual and team needs Take the initiative to ensure that work processes, procedures and systems are effective and efficient while ensuring practices are aligned to established corporate standards of professionalism and accuracy Maintain focus on excellent customer service delivery standards Maintain a high level of knowledge of all products and services on offer by the company Work towards the continuous improvement of EMCOR’s (including Workplace Health & Safety, Quality Assurance and Environment), existing standards, values and culture Person Specification Who You'll Be Proven ability to provide a high standard of support in Administrative principles, including the ability to implement systems and processes and to pro-actively resolve problems Acceptable level of interpersonal and communication skills, with the ability to liaise with customers and staff at all levels in both written and spoken English Demonstrated ability to contribute as a member of a team to achieve positive outcomes and provide quality service to customers Demonstrated organisational and time management skills, including the ability to manage competing priorities, monitor and co-ordinate a range of prescribed processes, to achieve tight deadlines and desired outcomes with due regard to accuracy Demonstrated experience in computer applications, including Microsoft Office (Word, Excel, PowerPoint, Publisher), E-mail and Internet and databases Sound knowledge and understanding of basic Financial and Accounting principles Knowledge of Workplace Health and Safety (WH&S) practices and policies. Benefits Benefits 25 Days holidays Bank holidays Holiday Buy Scheme - up to 5 days a year Industry leading Maternity & Paternity Policies Refer a Friend scheme – worth £500 per referral GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining Extensive Learning & Development opportunities, including opportunities for progression. Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover. Bike To Work Scheme Paid volunteering and charity days Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.