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Property recovery handler

Glasgow (Glasgow City)
Recruit Ins Ltd
Recoveries handler
Posted: 13h ago
Offer description

Recovery Handler - Property (UK) - Hybrid - Glasgow, ScotlandRecruit Ins are seeking a Recovery Handler to join a leading global loss adjusting company within their Real Estate UK team, working from the Chelmsford, Essex office on a hybrid basis.This is an excellent opportunity for someone experienced in managing property recovery claims who is confident handling their own caseload from start to finish with a strong focus on recoveries and liability evaluation.Recovery Handler Job RoleDesktop technical handling of UK property recovery cases, including incidents arising from insured property losses.Managing a personal caseload of recovery files, including own-initiative UK recoveries and centrally reported recoveries from insurers.Conducting desktop investigations into liability, causation, and prospects of recovery.Pursuing recoveries against third parties, contractors, landlords, tenants, utilities, and other responsible entities.Drafting recovery correspondence, Letters of Claim, and formal recovery arguments.Managing incoming and outgoing emails, calls, and correspondence to progress recovery actions efficiently.Proactively controlling the lifecycle of recovery files through strong diary and time management.Liaising with insureds, insurers, brokers, loss adjusters, solicitors, and all relevant stakeholders.Working closely with the internal Property and Real Estate UK teams (European knowledge not required).Ensuring all internal standards, processes, and compliance requirements are met, including data protection and information security.Producing accurate data capture and MI for clients and internal reporting.Supporting account management activities and assisting with invoicing where required.Achieving SLA, financial, and file-handling performance targets.Recovery Handler Skills RequiredWe are looking for an individual with:Minimum 2 years' experience handling property recovery or subrogation claims on a cradle-to-grave basis.A strong understanding of UK recovery processes, liability arguments, and relevant property claim protocols.Experience gathering evidence, assessing prospects, and initiating recovery action.Confidence drafting clear and persuasive recovery correspondence and reports.Excellent communication skills when dealing with third parties, insurers, and internal stakeholders.High attention to detail, strong investigations ability, and a desire to progress technically.Ability to work autonomously while also collaborating with the wider Real Estate team.Comfortable working to targets such as SLA compliance, chargeable hours, and recovery income.Professional qualifications (or working towards them) are desirable but not essential.European languages or European claims experience are not required.Recovery Handler - Perks and BenefitsBonus schemeClear career progression pathwayBroadband allowance (approx. £300)Private health coverPension (currently 2% contributory / 8% non-contributory)Hybrid flexible workingMonday-Friday, 9am-5pmPaid professional qualifications25 days holiday plus bank holidays

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