Overview
CareTech North Yorkshire, United Kingdom. Care Locality Manager - North West England. CareTech is a person-centred care company providing support for adults with learning disabilities and mental health conditions, across residential and supported living services.
Role: Care Locality Manager - North West England (Manchester, Cheshire, Dunkinfield, Northwest England). Reports to the Performance Director. Location: Oldham / North Yorkshire area references; travel across the North West England region may be required. Contract: Permanent, Full Time, 39 hours per week. Salary: £61,000.00 plus £4,800.00 car allowance. Closing Date: Friday 3 October 2025.
Responsibilities
* Service/Operations Delivery: ensure full occupancy of services; complete service user referral assessments within 2 days of inquiry; review eligibility criteria and charging policies; ensure services are personalized and resourced through effective recruitment management to minimise agency costs.
* Commercial Development: grow existing services in the geographical area; build and maintain relationships with external stakeholders and decision makers; collaborate with the Business Development team to set up new services appropriately.
* Financial Controls: produce and achieve operational budgets; achieve gross margin and EBITDA targets for the area; identify over- or underperforming services and take action; provide up-to-date financial information to the Operational Director; notify Finance of service changes and variances within 2 days; manage service hours in line with contracts.
* Quality Management: ensure compliance with internal policies, procedures and external standards (including CQC and Local Authority contracts); deliver excellent customer service and manage complaints; stay updated on industry developments and legislation affecting adults with learning disabilities; recommend policy improvements and liaise with CQC and other agencies on regulatory requirements.
* People Management: provide leadership to service managers, foster teamwork and development; manage performance and CPD; ensure supervision for all staff and conduct disciplinary or appeal hearings as appropriate.
Qualifications & Experience
* Experience in operational and commercial leadership within adult services, ideally across residential and supported living settings for people with learning disabilities and mental health needs.
* Strong financial acumen with ability to manage budgets, margins and EBITDA projections; experience using financial management systems to monitor performance and justify variances.
* Proven ability to recruit, develop and lead multi-site teams; capable of driving regional consistency and high-quality service delivery.
* Knowledge of regulatory requirements (CQC, SP, Local Authority contracts) and policies related to care services.
Company Values
* Friendly
* Positive
* Empowering
* Person-Centred
* Innovative
Benefits
* Blue Light Card
* Dedicated learning & development programmes
* Free DBS Check
* Stakeholder Pension
* Free Employee Assistance Programme
* Annual Employee Awards Evening
* Employee Recognition Schemes
* Career progression within the company
* CareTech Foundation—Grants for family and friends
Other: Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement (disclosure expense met by employer). If you have not heard within 14 days, please consider your application unsuccessful and feel free to apply for other roles in the future. Terms & conditions paid following successful completion of a 6-month probation period.
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