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Administrative assistant / receptionist

Carterton
Empire Gates Ltd
Receptionist administrative assistant
Posted: 22 August
Offer description

Administrative Assistant / Receptionist | Carterton, Oxfordshire | Full Time | £22,000 - £27,000 per year

Our client specialises in the manufacture of premium aluminium gates and the installation of residential and commercial automation. They design, build, install and maintain electric gates, entry systems, bollards, barriers and other automation products. They pride themselves on the quality of their work and the satisfaction of their customers.

This is a fantastic opportunity for a motivated individual to join a small, growing business as an Administrative Assistant / Receptionist. You will be responsible for greeting new and existing customers in person and over the phone, assisting with various administrative tasks relating to sales, support and service.

Are you the right person for the job?

Excellent communication and interpersonal skills
Strong focus on customer service, friendly and professional
Highly organised with the ability to multitask and maintain attention to detail
Calm and composed under pressure
Proficient in IT applications (email, scheduling, CRM systems)
What will your role look like?

Greet and assist new and existing customers in person and over the phone
Manage inbound company emails and customer calls
Log and triage customer issues and maintenance requests
Schedule and organise service visits and installation projects
Order stock and equipment as needed
Liaise with engineers, contractors, and third parties
Generate quotes for existing customers
Process payments securely over the phone
What can you expect in return?

Regular breakfast outings with the team
Annual staff trip to build team spirit
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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