Job Overview
Grade: RCS J. Contract Type: Permanent (Full-Time). Location: Darlington. Customer: Argos. Package includes Car/Car allowance, 26 days holiday, Private Healthcare, Bonus.
Are you a confident, hands‑on HR Business Partner who thrives in a fast‑paced, operational environment? We’re looking for an experienced HR professional to support a large transport and warehouse operation across four sites requiring regular travel. This is a true HRBP role where you’ll partner closely with senior leaders to drive performance, engagement and people capability across a workforce of 500+ colleagues. With regular travel between sites, you’ll play a visible and influential role on the ground, building strong relationships and delivering practical, people‑focused solutions. You’ll bring strong employee relations expertise, with the confidence to manage a varied and complex caseload, alongside a passion for coaching and developing line managers. Experience within a unionised environment is essential, as is the ability to engage and influence stakeholders at all levels.
Responsibilities
* Support with employee satisfaction, performance, retention and effective communication at sites.
* Support the ER agenda and lead or support relationships and key processes with unions at sites.
* Deploy the Business HR Priorities as directed (e.g., labour flexibility, OMS, LPMC, payroll optimisation, T&C’s standardisation).
* Provide HR support to start ups and business wins, losses and transfers.
* Ensure employee performance management (sickness, discipline, grievance) is robustly supported.
* Support managers to develop and deliver solutions for workforce planning and management, including organisation design, forecasting resourcing needs, agency and identifying future talent requirements.
* Act as an advisor to managers to support compliance with HR policies.
Qualifications
* Strong HR Business Partner experience within a customer‑centric, operational environment.
* Proven union relationship management and pay negotiations experience.
* Solid ER expertise across performance management, disciplinaries, grievances and attendance.
* High energy with a genuine passion for culture, engagement and visible HR presence.
* Credible influencer, able to challenge and support senior leaders in a tough setting.
* Experience building management capability through coaching and pragmatic advice.
* Resilient and adaptable, comfortable working at pace in a demanding, public‑facing operation.
* CIPD studying, qualified or equivalent level of professional HR knowledge.
* Clear, confident communication skills with the ability to build trust at all levels.
Benefits
* Use of a company car (or car allowance) including hybrid and electric vehicles.
* Private Medical Insurance.
* 26 days annual leave with the option to buy additional days.
* Discretionary bonus based on performance.
* Flexible working patterns (ask about alternative patterns at interview).
* Generous pension scheme with 8% employer and 4% employee contribution.
* Free confidential 24/7 GP consultations.
* Hundreds of retail and lifestyle discounts.
* Affordable loans, savings schemes and free mortgage advice.
* Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.
Inclusive Workplace
At DHL, we create a workplace where everyone’s skills and experiences matter, and where you can be your true self every day. As supporters of the Armed Forces Covenant, we value ex‑service personnel and help veterans find jobs. #DSCUKICF
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