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Job Responsibilities
1. Assist in the timely and effective completion of all reasonable requests made by the Service Office or your Area Supervisor/Line Manager.
2. Undertake comprehensive repair and maintenance services for mechanical/retail equipment at various locations throughout the UK.
3. Fit, strip, straighten, and weld retail equipment components to the required standard; carry out general maintenance duties at various sites.
4. Perform special assembly works on a variety of products within our service sector and conduct reactive maintenance, as well as planned preventative inspections and testing on electro-mechanical equipment.
5. Complete end-of-job reports, timesheets, and other documentation accurately and promptly, providing detailed information on work activities.
6. Monitor and evaluate the service provided to customers, identify gaps in service or standards, and take appropriate actions, escalating to your Manager if necessary.
7. Utilise the Company’s Service Management system to record daily activities, including mandatory vehicle checks, parts usage, and any required refresher training.
8. Comply fully with the Company Vehicle Information policy, reporting incidents, accidents, theft, damage, or faults to the Fleet Department and completing all required forms.
9. Support the Trolleywise team on an ad-hoc basis by assisting in trolley collection in the local area.
Key Skills & Qualifications
* Must live locally to the Stockport area.
* Full UK driving licence essential with minimal endorsements.
* Solid mechanical understanding, reliability, customer focus, and flexibility.
* Previous experience in MIG welding is advantageous.
* Ideally suited to individuals from a mechanical background.
* Mainly working in external locations from a custom-fitted vehicle.
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