Job Title: IT Asset Coordinator
Salary: £30,000 dependant on experience
Hours: 37 hours per week
Location: Walsall
Join our dynamic team as an IT Asset Coordinator and play a crucial role in shaping the technology landscape of our organisation! If you thrive in a fast‑paced, customer‑centric environment and have a keen eye for managing digital technology assets, this is the perfect opportunity for you.
About Us
You may not have heard of South Staffordshire PLC but we’re the group behind South Staffs and Cambridge Water, Office Watercoolers, Hydrosave, Onsite and SSI; all businesses that face into the Water and Utilities market. With around 3000 employees across the UK and abroad, you're not just doing a job; you're building a career.
About The Role
As a customer‑centric IT Asset Coordinator, you’ll provide an accurate account of technology asset life cycle costs and risks to maximise the business value of technology strategy, architecture, funding, contractual and sourcing decisions. You’ll assist in developing effective ITAM strategies, policy, approaches, and practices across the full range of digital technology assets used within Group IT Services whilst ensuring accurate and timely reporting on IT assets and their use and development.
This is a fantastic new opportunity to join our expanding team in an exciting phase of growth and investment in IT across our 3000 strong business. You’ll join a team implementing a “cloud first” and general transformation strategy across our multi‑site, primarily UK based businesses. This is a great opportunity to begin your journey into Project Management or Business Analysis.
Responsibilities Include
* Provide the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
* Complete technical appraisals to ensure the requested items are appropriate for the role and in line with IT strategy
* Ensure that all mobile devices are tracked, and communication enabled products lists are maintained and ITSM systems updated on all assets and owners to enable auditable traceability across the group.
* Carry out monthly audits to ensure compliance
* Work to maintain software asset management (SAM), hardware asset management (HAM) and IT asset disposition (ITAD).
* Ensure that ITAM‑related tools and services are properly evaluated, selected, implemented, configured, and maintained, with appropriate integration with other sources of organisational data.
* Maintain and administer the IT request function
* Procurement of IT equipment throughout the company and prioritising requests when stock is limited.
* Management of sim cards and updating Mobile Asset Inventory spreadsheet with device and sim card details where possible. Activating/Deactivating/Admin bars on sims.
* First line support of customers with asset related queries
What You’ll Need
* Preferably degree educated or with equivalent experience
* Experience in a role including engagement with procurement, business stakeholders and frontline operational IT staff
* Experience of working with IT asset management professionals to deliver ITAM capability and improved business outcomes
* Experience with building business requirements for digital technology tools and services, developing business cases and selecting solutions using RFP documentation and processes
* Experience leading system or tool implementations with responsibility for verifying capabilities, outputs, dependencies and implementation scope
What You’ll Get In Return
* Competitive salary plus benefits.
* 25 days holiday plus bank holidays.
* Employer pension contributions.
* On‑site gym and free parking.
* 24/7 GP service.
* Cycle‑to‑work scheme.
* Employee assistance program via Aviva.
* Discounts at stores and restaurants.
* Excellent career development opportunities, including mentorship from senior leaders.
* Ongoing professional development to enhance your skills and expertise.
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