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Field services engineer

Luton
Williams Recruitment Partners
Field service engineer
Posted: 20 October
Offer description

Service Engineer – Automation / FMCG Machinery


Location: Bedfordshire (Mix of on-site & Field-Based work)


Salary: £45,000 – £55,000 + Excellent Pension + Early Finish Fridays


Hours: Monday to Friday, 8:00am–5:00pm (Friday finish at 2:00pm)


Work Pattern: Split between on-site and customer-based work (structured, with pre-agreed rota and focus on work-life balance), limiting requirement for regular travel. Abroad travel is required in this role at times


I’m working on behalf of a well-established automation solutions provider supporting the FMCG and packaging sectors. They’re looking to bring in a well-rounded Service Engineer who thrives in both workshop and customer-facing environments, as a direct result of their team growing.

This is an excellent opportunity to join a business known for its innovation, team culture, and strong customer relationships, where engineers are genuinely valued and supported, as the company is run by Engineering professionals who have an appreciation for the craft.


The Role:

* Carry out installation, commissioning, servicing, and support on automated packaging and processing machinery
* Split your time between the company’s Bedfordshire site and customer locations across the UK
* Work from a pre-agreed schedule and rota, ensuring good balance and structure, albeit, there are reactive breakdowns which must be prioritised
* Act as a trusted representative on customer sites, taking ownership of issues and following through with solutions
* Support internal teams in improving service delivery and identifying potential improvements both internally and for customers
* Travel abroad is required at times in this role


The Ideal Candidate:

* Background in service, maintenance, or installation engineering – ideally in packaging, automation, FMCG, or related sectors
* Strong both Mechanically and electrically, competent with good fault-finding abilities
* Exposure to automation and robotics (ABB and Mitsibushi)
* Confident communicator who can represent the business professionally with customers
* Flexible, reliable, and committed to seeing jobs through properly
* Full UK driving licence


What’s on Offer:

* Competitive salary between £45,000 – £55,000 depending on experience
* Excellent 8% non-contributory pension (no employee contribution required)
* Early finish every Friday at 2:00pm
* Opportunity to go on recognised courses paid for by the company, enhancing your skillset within automation and robotics in particular
* Opportunity to work abroad
* Supportive, well-structured team environment
* Opportunity to develop and grow long-term within a technically led, engineering-focused business


If you’re looking for a new challenge in a stable and growing company that offers both responsibility and support, I’d love to hear from you.

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