Dental Receptionist (Maternity cover)
Are you organised, computer literate and good with people even in the most stressful environment?
We are looking for someone who can take charge of our front of house at a busy dental practice in Warlingham. You will need to be cheerful and gregarious with an eye for detail and the ability to multitask. You have experience in a front of house role, ideally in a dental environment. Preferably you are also a qualified dental nurse. Registration with the GDC is desirable. Experience in the use of Software of Excellence would also be advantageous.
Job Purpose
Ensure that the reception desk is organised in an efficient manner and patients are looked after during their visit to the practice.
Reception
Answer the telephone in the prescribed manner
Welcome all patients arriving at the practice
Ensure that the appointment system is efficient and accurate
Collect and record patient payments
Administration and finance
Encourage prompt payments and chase outstanding debts according to the practice policy
Liaise with dental laboratories, supply companies and other organisations as required
Send out patient recalls
Compile day sheets
Keep the office, reception area and waiting room clean and tidy
Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse when required)
Undergo training as may be required to develop your skills and abilities
Attend refresher and update training for medical emergencies and CPR
What we’re looking for:
Ability to keep calm and professional in a fast paced environment
Previous administration or reception experience
Personable, positive and enthusiastic with a great customer focus
Efficient with Microsoft Word and Outlook
Preferred SOE experience
Strong communication and organisation skills
Preferred GDC registrant
Fluent in spoken and written English
Flexible
Able to work independently as well as part of a team with good follow up.
This will be a part time position
Tuesday and Thursday 7.45am till 4.45pm
Wednesday 1pm to 5.45pm
Pay: £13.00 per hour, Expected hours: 20.75 per week