Are you passionate about making a difference in the lives of children and families?
We are looking for a skilled and dedicated Family Time Team Coordinator to lead a team of Family Time Workers in delivering high-quality, child-focused family time services for children and young people in care or supported under Adoption and Special Guardian Support Plans.
This is a fantastic opportunity for an experienced professional in children's services who wants to take the next step into a supervisory and strategic role. You'll be instrumental in shaping safe, nurturing, and effective family time experiences that support positive outcomes for children and families.
Key Responsibilities:
Lead, support, and supervise a team of Family Time Workers to deliver safe and effective contact services.
Oversee referral management using a case management system (LCS), providing rationale and guidance on non-accepted referrals.
Ensure that family time risk assessments and plans are outcome-focused and developed in collaboration with children, families, and professionals.
Provide leadership around safeguarding and escalate concerns appropriately, especially for out-of-hours sessions.
Liaise with service managers and other teams to improve delivery and ensure the service adapts to changing needs.
Support complaint resolution and implement learning from family feedback.
Monitor and report on team performance using dashboards and KPIs.
Manage caseload allocation and ensure timely and compliant documentation of work.
Essential Criteria:
Substantial experience working with children and families in a support or safeguarding setting.
Proven experience working with families who have complex needs.
Strong mentoring, coaching, and supervisory skills.
Knowledge of relevant legislation, including the Children Acts 1989/2004 and Childcare Act 2006.
Ability to assess, plan, and review services effectively.
Competent in using IT systems and producing clear reports.
Desirable Criteria:
NVQ Level 5 or equivalent qualifications/experience.
Experience in project management, resource planning, or budget monitoring.
Experience working with multi-agency partners and delivering training to staff.
Familiarity with models of child development and evidence-based family support interventions.
Additional Requirements:
Ability to travel across the local area, including to family homes and service locations, where public transport may be limited.
Willingness to work flexibly, including occasional evenings and weekends.
Enhanced DBS and barred list check required