Objective:
To maximise the profitability of the site through achieving PR targets, wages, cleanliness standards, overheads, and other business and financial goals. To ensure site consistency by recruiting and training quality staff, demonstrating effective leadership, and adhering to all policies and procedures.
Reports directly to the Multi-site HHK/District manager.
Please Note: This is a temporary position for up to 6 months.
Join us and you will receive:
* A personal development plan to support your induction and a learning & development framework for your career with the company.
* Career progression opportunities.
* Automatic enrolment into a workplace pension scheme.
* Recognition, incentives, and awards.
* Up to 28 days paid holiday.
Commercial responsibilities:
* Manage wages in line with productivity targets. Review projections regularly to enable accurate scheduling of hours. Organise workload and staff effectively.
* Manage PR performance and take necessary actions to improve.
* Ensure management hours are aligned with budget.
* Control all overheads by reviewing orders against budget where applicable.
* Maintain cleanliness standards according to client expectations and customer feedback, ensuring standards are achieved daily to ensure client satisfaction.
Business responsibilities:
* Adhere to all company systems and procedures promptly.
* Recruit quality staff using the company system and professional interviewing techniques to maintain appropriate headcount.
* Ensure all staff are professionally trained to meet job requirements.
* Regularly brief staff on key performance areas.
* Communicate regularly with clients and review feedback daily.
* Ensure all SLAs are being met.
* Use a problem-solving approach to address issues proactively.
* Take a hands-on approach when necessary to deliver results.
* Maintain a professional relationship with clients at all times.
Key responsibilities:
* Ensure all legal aspects are compliant and delivered to standard.
* Meet all Health and Safety requirements as per HASAWA and company standards to ensure staff safety.
* Guarantee staff and property security through adherence to policies and procedures.
* Project a professional image and attitude, following the company uniform policy and standards.
* Ensure staff meet performance standards at all times.
* Adopt a zero-tolerance approach to performance issues.
* Follow all personnel policies and procedures laid down by the company.
* Perform any other duties as directed by the company.
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