Team leader

Job Introduction

Location: Weston-super-Mare

Contract: 15 Hours / Sovereign Centre

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store.

In this role, you’ll support the Store Manager, keep the team motivated, and ensure every customer leaves happy.

When the Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

Responsibilities

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.

You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life.

Along the way, you’ll help others grow while continuing to build your own skills.

With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.

And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

Qualifications

• Good leadership skills; people want to follow—positive, proactive, and full of energy.
• Curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• Fair, open to feedback, and thoughtful in how you make decisions.
• Genuinely care about people, support growth, and help create a positive team vibe.

Benefits

We offer a wide range of benefits to support your physical, mental, and financial wellbeing, including:

• Pension 15%
• Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
• Financial Education Tools
• Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers, access to a virtual internal network for learning together
• Discounted gym membership, mobile phone contracts, and car leasing
• Discounts across 100’s of UK retailers
• Employee Assistance Programme
• Access to tools to support mental, physical, and financial wellbeing
• Enhanced Maternity, Paternity, and Adoption leave
• This is an exciting role with genuine prospects for the right candidate.

Contact & Application

If this role describes you and your career aspirations, click apply now.

For any questions email: vacanciescardfactory.co.uk (we do not accept CVs/Applications via email).

We reserve the right to close this vacancy once sufficient suitable applications have been received.

We advise applying early to avoid disappointment as applications will be reviewed regularly.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).