Sales Associate
Our team is now looking for a passionate Sales Associate to join Harrods International at Heathrow Airport.
About the Role
In this role, you will be responsible for providing world-class customer service and demonstrating comprehensive knowledge of all products within the department to increase sales by selecting products to meet customer requirements.
You’ll also understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance. Please note, due to the location of this role, all successful applicants will need to provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass.
Due to the current unprecedented demand on the Airport ID unit, new airside pass applications are currently taking approximately 5 months from the point of application. Further details regarding timeframes will be provided at the interview stage.
About You
With a background in customer service within retail, our expectations, standards, and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-paced environment, and you’ll need:
* Previous experience in retail.
* A genuine interest and passion for Harrods.
* Self-motivated to learn and develop your product and industry knowledge.
* An out-of-the-box thinking mentality to surprise and delight customers with exceptional customer service and interpersonal skills.
* A strong ability to work within a team.
* Great organizational skills to keep the shop floor running smoothly.
* Ability to work morning and evening shifts as well as weekends.
About Us
Harrods is one of the world’s leading luxury department stores, and we’re becoming a destination for top designers and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers, and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods, we believe the personality and authenticity of our people set us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook, or follow us on Instagram @togetherharrods
Additional Information:
Time Type: Permanent
Department: Heathrow T5 (Paul Rye)
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