This is a hands-on role leading a team of two warehouse staff. Salary is between £32k-35K depending on experience. Warehouse staff work an early shift starting at 08:00. Another team member starts later and locks up at around 17:3018:00, depending on truck movements. The supervisor is required to provide cover during sickness and holidays. We are looking for a strong capable hands on leader that can lead a team, take ownership of tasks, resilient and driven. Responsible for the day-to-day running of B2B and B2C fulfilment operation, managing the cross dock of cross border shipments including ETSF control. Ensures safe, compliant, timely processing of goods while leading a small team and driving high performance. This is a hands-on operational role. Key Responsibilities B2B and B2C & Warehouse Operations Oversee picking, packing, labelling, and daily dispatch. Allocate work based on volumes and SLAs. Support inbound receiving, put-away, replenishment, and returns. Maintain workflow efficiency and escalate risks. Cross-Border Road Freight Monitor UKEUUK freight activities in conjunction with Cross border team Ensure maximum trailer space utilisation by overseeing load planning, pallet configuration, and consolidation to reduce empty space and optimise each vehicles capacity Ensure effective loading and offloading of various 3 rd party suppliers in line with business requirements is met ETSF Operations Ensure restricted access, security, and full audit readiness. Manage ETSF operations in line with HMRC regulations Quality, Safety & Compliance Enforce QHSE standards, safe systems of work, and PPE rules. Conduct spot checks on accuracy, packaging, and SOP compliance. Report incidents/near misses and support corrective actions. Maintain 5S and site housekeeping. Reporting Provide daily updates and track KPIs (accuracy, dispatch, dwell time, exceptions). People Leadership Lead, coach, and develop the team. Conduct briefings, manage rotas, and deliver on-the-job training. Promote a culture of safety, compliance, and accountability. Skills & Experience 3-5 years Experience in warehouse, fulfilment, and cross-border freight operations. Strong Warehouse Management System skills and good IT literacy (Excel, email). Leadership experience in a fast-paced environment. Ability to handle multiple tasks simultaneously MHE licences Understanding of QHSE principles (manual handling, PPE, LOLER/PUWER). KPIs Order accuracy & on-time dispatch for both warehouse and cross border shipments Customer KPIs for WH activities met Productivity & team performance. H\&S compliance, incidents, and corrective action closure. * We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful.