As a Night Auditor at Breadsall Priory, you will play
a key role in both administrative duties and guest service. The
position is responsible for completing end-of-day reporting tasks while also
ensuring that every guest feels welcomed, valued, and appreciated.
Main Responsibilities
* Complete
end-of-day activities, including posting charges to accounts, running
night audit backups, and rolling the date
* Process
all payment types such as room charges, cash, checks, debit, and credit
transactions
* Print
contingency lists to maintain accurate records of all guests in case of
emergency
* Operate
the telephone switchboard, including handling wake-up call requests
* Process
guest check-ins and check-outs efficiently and professionally
* Deliver
excellent guest service by understanding needs, recommending suitable
services, and building guest loyalty to Marriott
* Ensure
the accuracy and completion of folios, room changes, and credit approvals
* Provide
a quick, efficient, and friendly check-in and departure experience
* Comply
with cash handling and credit policies and procedures
* Complete
nightly checklist tasks to ensure smooth hotel operations
* Provide
information to guests regarding hotel facilities, services, hours of
operation, room locations, and rates
* Follow
room selling strategies, cancellation policies, and walk procedures
* Handle
messages and enquiries via the switchboard promptly and professionally
* Be
fully aware of Accident Reporting, Maintenance Fault, and Fire Safety
procedures
Benefits:
* Discounted
room rates for you, your friends, and your family worldwide
* Discounts
on food and beverages at Marriott hotels worldwide
* Access
to the Marriott Benefit Hub with discounts at many major brands
* Personalised
training and development opportunities
* Wellness
programmes
* Free
meals while on duty
* Free
use of the gym
* Opportunities
to earn more through company incentives
* Retention
and long-service rewards
* And
much more!
The Person:
We offer endless opportunities for development and career progression, but we
are looking for people who have:
* Passion
and drive
* Reliability
and strong organisational skills
* A
willingness to learn
* A
warm, people-oriented demeanour
* A
team-first attitude
* A
positive outlook and outgoing personality
* Flexibility,
problem-solving skills, and the ability to multi-task