As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?
Responsibilities:
Sales Generation
* Evaluate customer needs and establish equipment specifications and quotations to suit
* Clear argumentation of the new technology benefits according to customers' needs
* Prepare information as required prior to customer visits
* Arrange and attend customer demonstrations and application tests at TRUMPF UK (TGB) and overseas as required
* Maintain good relationships with existing customers according to the Customer Care Concept, gaining repeat business wherever possible
* Qualify open leads provided by Lead Manager
* Assess the data provided by Lead Manager
* Contact the business (prospect or customer)
* Ensure follow-up of leads in a timely manner
Data Quality
* Maintain the CRM system as required, accurately and on time and liaise with the Lead Manager
* TRUMPF Install base
* Competitor machines
* Opportunities in accordance with TRUMPF standards (weighting value, closure date)
* Activities
* Maintenance of account information
* Ensure pricing and specifications are accurate
Sustainability
* Prioritise strategic measures in accordance with the Country Strategy, business plans and forecasting
* Feedback competitor information
* Fill out the Customer Classification yearly and review the Customer Classes
* Follow market developments and trends as a basis for future sales generation
* Report any competitor activities, price or special offers
* Provide quality feedback to Lead Manager, to ensure high level of value hits
* Utilize CRM Dashboard to guide and steer own actions
Deliverables
* Secure order income and discounts at the specified targets
* Maintain the minimum customer visit rates
* Prospect and approach new potential customers with the aim of winning new business
* New opportunities generated according to the Lead Management standards
* All relevant lead and opportunity activities are documented in the database
* 100% of leads are followed up
Behaviour
* Target driven with a focused attitude and self-motivation
* Customer orientated whilst understanding the company needs
* Good time management
* Act and behave in line with the guiding principles of the TRUMPF Group
* Be presentable at all times and act in a manner befitting a front line ambassador of the company
Working Hours / Mobility
* In view of the nature of your duties you do not have a main place of work
* Driving is essential to visit customers and satisfy customer needs as required
* International air travel is a requirement
* Work hours as per contract with flexibility to suit customer needs and fulfill the overall requirements of the position
Qualifications: Education / Experience
* Direct communication skills at all levels, particularly within customer structures and internally at TRUMPF, clear and concise telephone manner
* Good computer literacy including Microsoft skills such as Word, Powerpoint and Excel
* Engineering background is highly beneficial
* Ideally experience with laser systems
* Valid UK driving license and passport
* Flexibility and mobility as to travel and driving