Job Description
Looking to be the first point of safety for someone escaping abuse?
We’re recruiting on behalf of a trusted domestic abuse support provider for a Safe Accommodation Worker to join their team in Preston. This is a vital front-line role providing support and emergency housing access for women, men, and children in crisis.
You'll be a calming, compassionate presence—someone who’s organised, reliable, and genuinely wants to help others rebuild their lives in safety.
What You’ll Be Doing:
* Acting as the first point of contact at the safe accommodation site.
* Providing access and support to residents arriving in crisis situations.
* Maintaining the safety, cleanliness and order of the supported housing environment.
* Handling admin tasks such as logging referrals, updating records, and coordinating support services.
* Working collaboratively with support workers, agencies, and safeguarding teams to ensure residents feel safe, seen, and supported.
What We’re Looking For:
* Experience in a customer service or admin-based role (ideally in housing, support, or care).
* Strong organisational and time-management skills.
* Calm and confident in dynamic, sometimes high-pressure environments.
* Good understanding of the needs of vulnerable individuals and families in refuge accommodation.
* A real commitment to creating safe, supportive spaces for people in crisis.
If you’ve got the right attitude and values, full training will be provided.
Perks & Benefits:
* 24/7 GP access and health cash plan
* Exclusive discounts on major retailers and restaurants
* Mental health and wellbeing support
* Cycle to Work scheme
* Paid professional memberships
* Enhanced maternity, paternity, sick leave & annual leave
* Pension scheme and life assurance
* Learning and development opportunities
* Staff social events and recognition awards
Please note: This post is open to women only in line with the Equality Act 2010, Schedule 9, Part 1. Applications are encouraged from LGBTQI+, Black and racially minoritised, and disabled women, who are currently underrepresented in the workforce.