Position Overview
The Shift Leader – Engineering Services is responsible for delivering comprehensive engineering support to ensure all operational building assets are maintained to the highest standards.
This role requires in-depth technical knowledge of building services systems, strong contingency planning, and strict compliance with Health & Safety legislation and industry best practice. Acting as the on-site coordination lead, the Shift Leader oversees the engineering team, Specialist Service Providers (SSPs), and support teams, ensuring all activities are executed safely, professionally, and efficiently.
Key Responsibilities
Operational & Engineering Control
* Maintain 100% uptime across all critical systems.
* Operate, monitor, and fault-find on building services systems.
* Supervise and coordinate PPM and reactive maintenance within agreed timescales.
* Allocate and manage tasks via the CMMS.
* Maintain accurate plant records, asset registers, and maintenance documentation.
* Inspect completed works before permit closure and job sign-off.
* Deliver comprehensive shift handovers covering plant status, isolations, ongoing works, risks, and housekeeping.
* Provide sickness and holiday cover for opposite shift personnel.
Permit to Work & Compliance
* Manage the Permit to Work (PTW) system and Safe Systems of Work.
* Review, approve, and monitor Risk Assessments and Method Statements (RAMS).
* Ensure compliance with Health & Safety legislation and company policies.
* Coordinate, approve, and close permits, escalating concerns as necessary.
* Conduct site inductions and maintain accurate compliance records.
* Ensure service providers meet contractual SLAs.
Specialist Service Provider Management
* Coordinate and oversee all specialist service provider visits.
* Confirm SOPs, RAMS, and PTWs are in place before work commences.
* Inspect and verify completed works, signing off documentation.
* Escalate technical recommendations, performance issues, or compliance concerns.
* Monitor supplier activities to ensure safe and compliant conduct.
Quality Assurance & Housekeeping
* Maintain QA procedures for tools, ladders, PPE, lifting equipment, and access systems.
* Ensure inspection logs are accurate and audit-ready.
* Monitor plant rooms and critical infrastructure for cleanliness and operational integrity.
* Maintain workshops, storage areas, rest facilities, and plant spaces to a professional standard.
Projects & Site Works
* Oversee small-scale project works including moves, changes, and refurbishments.
* Liaise with contractors and suppliers to ensure safe and compliant delivery.
* Support operational changes within front-of-house and common areas as required.
Systems & Equipment Responsibility
* Operational knowledge and fault-finding capability across:
* Building Management Systems (BMS)
* Lighting Control Systems
* Air Conditioning Systems (including chilled beams and FCUs)
* Variable Speed Air Handling Units (AHUs)
* Boilers and Heating Systems
* Single and Three-Phase Motors
* UPS Systems and associated controls
* Emergency Lighting Systems
* Generators and Static Switches
* Water Treatment Systems
* Refrigeration Systems
Person Specification
Essential
* Minimum 10 years’ experience in Building Services.
* 18th Edition IEE Wiring Regulations.
* Strong technical competence across electrical and mechanical building systems.
* Proven ability to lead, motivate, and coordinate a technical team.
* Excellent communication skills and ability to engage at all levels.
* Proactive, quality-driven, and safety-focused approach.
* Good IT literacy and reporting capability.
* Physically fit and able to meet site operational demands.
* Professional, presentable, and punctual with high integrity.
* Ability to interpret and act on written and verbal instructions.
* Willingness to undertake further technical or leadership training.
Desirable
* City & Guilds 2391 Test & Inspection qualification.
* Candidates with strong leadership skills who may not meet all technical criteria may still be considered, with structured training and development provided.
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