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Residential property assistant

Boscombe (BH5 1)
Property assistant
£27,500 - £28,000 a year
Posted: 16 August
Offer description

A well-established law firm located just a short walk from the beach is currently seeking a Residential Property Assistant to join its busy and friendly team. This position is ideal for a proactive and organised individual who enjoys working in a fast-paced legal environment and is looking to progress their career in residential conveyancing. The firm is ideally looking to recruit for a full-time role; however, part-time hours will be considered for the right candidate. Benefits Annual leave - 4 weeks (20 days) paid annual leave. Entitlement increases after 5 years of continuous service. Pension Scheme - Automatic enrolment into the company pension scheme in line with statutory requirements. Staff outings approximately 3 times per year a chance to relax and socialise as a team. The Residential Property Assistant will support the property team in the smooth progression of files from instruction through to completion. This role offers an excellent opportunity to join a supportive firm that values development and career progression. Job Description * The Residential Property Assistant supports the fee earner in managing residential conveyancing transactions. * Handles administrative and legal support for sales, purchases, and re-mortgages of leasehold and freehold properties. * The Residential Property Assistant uses initiative and self-management to progress files within their role and responsibility. * Maintains strict confidentiality and professionalism at all times. * Communicates with clients, estate agents, and solicitors in person, over the phone, or via email. * Ensures effective file management and accurate documentation. * Attends to clients, taking instructions and resolving queries promptly and professionally. * Uses case management software to prepare legal correspondence and documents. * Builds and maintains strong relationships with clients and introducers. * Manages workload independently while maintaining quality and productivity standards. * Prepares and dispatches outgoing mail and legal paperwork. * Returns telephone calls within 2 hours or before close of business. * Takes proactive steps to progress files within the limits of the Residential Property Assistant role. * Follows all firm policies, procedures, and compliance requirements. * Ensures excellent client and introducer service at all times. Key Responsibilities * Link post with the correct client file. * Scan and digitally record all incoming mail. * Log all phone calls and emails on the system. * Verify client identification in line with anti-money laundering procedures. * Return client phone calls within required timeframe. * Produce contract documentation following firm protocols. * Order searches and manage incoming results. * Handle exchange of contracts and related correspondence. * Set up files for completion and manage the completion process. * Manage all post-completion tasks and file closure activities

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