Design Engineer (In Service Solution)
Safran Seats - Newport (South Wales) – Hybrid
Featured Overview
Safran – Here, we craft excellence together.
At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.
We are looking for passionate individuals to join our Aftermarket team as a In Service Solution Design Engineer at our Imperial Park site (Newport).
About the role
Working as part of the growing aftermarket engineering team to investigate and design solutions for customer technical enquiries and to ensure that all issues are closed efficiently and effectively. In this job role, proactively supporting the customer is the primary function to ensure that the engineering service levels provided maintains customer satisfaction for the entire Safran Seats portfolio.
Key Responsibilities and Duties
* Support the customers in service operations, maintain regular communications and resolve all customer concerns within planned timescales.
* Log, investigate and coordinate root cause analysis reviews to understand cause of in service failures.
* Participate in design reviews of new product development, to ensure lessons learned are applied to new designs to reduce ISI's.
* Provide engineering support to the Part 145 Facility.
* Conduct drawing changes to reflect new material with regards to obsolescence.
Why work at Safran
* A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries.
* Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success.
* Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further.
* Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality.
* A culture of excellence: join a team that values collaboration, integrity, and continuous improvement.
Get involved
We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassador, Employee Forum, Charity Partnerships and Wellbeing Programs.
What you'll bring
Knowledge, Experience, Training and Qualifications
Essential
* Experienced user of Catia V5.
* Good understanding of manufacturing processes, techniques and design for manufacture and assembly.
Desirable
* Mechanical or Electrical Engineering qualification.
* Experience of Engineering data requirements
Competencies, Behaviours and Skills
* Attention to detail.
* Ability to work unsupervised / self-motivated.
* Good team working skills.
* Ability to communicate at all levels.
At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
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