Job title: Sales Administrator
Location: Leicester (Hybrid)
Salary: £26-27k
Hours: Mon - Fri 40 hours (12 month FTC)
Purpose of the Sales Administrator Role:
This is an exciting opportunity for a proactive and customer-focused Sales Administrator to join our client's Bedroom Furnishings division. This role involves supporting customers, processing orders, and ensuring the seamless delivery and installation of bedroom furniture. You will be the key point of contact for a regional account, managing all relevant documentation and ensuring customer satisfaction.
Key Responsibilities for a Sales Administrator:
* Provide excellent customer service, handling inquiries professionally and efficiently.
* Process quotes and orders in line with Service Level Agreements.
* Develop expertise in the client's product range and processes to support customers effectively.
* Manage a regional account, gathering all necessary information to ensure smooth installation.
* Maintain accurate records and complete all required reports on time.
* Collaborate with internal teams to ensure a seamless customer journey.
* Oversee documentation to ensure installations are completed right the first time.
* Investigate and record all remedial and customer care orders.
Key Requirements for a Sales Administrator:
* Customer-focused with excellent communication skills.
* Highly organised, self-motivated, and able to manage time effectively.
* Ability to work in a fast-paced environment and make independent decisions.
* Strong proficiency in Microsoft Office (Excel, Word, Outlook).
* Able to input data into systems and follow processes accurately and in a timely manner.
Benefits for a Sales Administrator:
* Bonus scheme.
* Private medical cover (single cover).
* 26 days' holiday + bank holidays.
* Choice of flexible benefits.
* Enhanced family-friendly policies.
Please contact Amy @ The Recruitment Group on the contact details provided.
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