Job Description Sales Representative
Shortlisting for candidates will start on the 08.09.25
Main Duties and Responsibilities:
1. Learn and maintain in-depth knowledge of our customers, products/services, competition
2. Responsibility for trade counter sales always providing excellent customer service, dealing with customers in a courteous, professional and knowledgeable way
3. Supporting general customer enquiries relating to trade, B2B and B2C, Internet, Telesales and CASH sales - Taking orders over the phone and in person at the trade counter, entering onto the sales order system, picking, delivery noting, invoicing where necessary
4. Dealing with customers/clients inquires, complaints, disputes over the telephone
5. Supporting the sales team in collection customer feedback/reviews Trustpilot
6. Taking Cash, Credit/Debit Card and BACs payments from business and personal customers
7. Support sales team with contacting suppliers/couriers regarding missing/late deliveries
8. Supporting to sales team where necessary to improve sales trade conferences/meetings
9. Assisting with stock c...