Job Title: Security Operations Engineer
Location: Leeds/Hybrid
Salary: £45,000 - £55,000 per annum DOE
Job Type: Full Time / Permanent
Overview
At TIEVA, we’re not just another MSP, we’re a fast-growing, UK-based hybrid IT provider with a mission to empower organisations through secure, scalable, and reliable technology. We believe in making a real difference for our customers, our people, and the wider community.
Key Responsibilities
As a Security Operations Engineer, you will be a key member of our Security Operations function, responsible for the day‑to‑day operation, monitoring, investigation, and continuous improvement of customer security services. Working in an MSP environment, you will focus on threat detection, incident response, vulnerability management, and security control optimisation across multiple customer estates. You will work closely with Network Operations, Service Desk, Projects, and third‑party vendors to ensure customer environments remain secure, resilient, and fully aligned with SLA and regulatory requirements.
What We’re Looking For
* Proven hands‑on experience in a Security Operations, SOC, MDR or MSP environment, with a strong background in investigating and responding to security incidents
* Strong practical knowledge of modern security technologies including EDR/XDR, Microsoft 365 security, cloud security platforms and associated investigation workflows
* Solid understanding of common attack techniques, vulnerability management and incident investigation methodologies, with the ability to assess risk and drive effective remediation
* Experience working collaboratively across technical teams and with third‑party security partners to investigate, elevate and resolve security incidents
* A proactive, customer‑focused mindset with strong communication skills and the ability to translate technical findings into clear, actionable security guidance and improvements
* Experience supporting firewall and network security controls (Fortinet preferred)
Core / Strongly Preferred
* A proactive, customer‑focused mindset with strong communication skills and the ability to translate technical findings into clear, actionable security guidance and improvements
Certifications (one or more preferred)
* Microsoft SC‑200 (Security Operations Analyst) or equivalent hands‑on SecOps experience
* CompTIA Security+, CySA+, or equivalent cybersecurity certification
* Fortinet Certified Professional
* Email security / threat protection certifications or experience (e.g. Mimecast, Microsoft Defender for Office 365)
* Other industry security certifications or demonstrable practical experience in Security Operations
* Actively working towards further cybersecurity certifications and professional development
Desirable (Not Mandatory)
* Experience with SOAR tools and security automation
* Exposure to vulnerability scanning platforms and risk management processes
* Experience in a multi‑customer MSP environment
Technical Expertise
* Security monitoring, alert triage, and incident response
* Firewall security services, VPNs, and secure remote access
* Vulnerability remediation and risk reduction
* Structured incident, problem, and change management
* Security hardening and configuration best practice
Professional Skills
* Hands‑on, operational engineer with strong investigative skills
* Calm, methodical, and detail‑oriented under pressure
* Clear communicator with customers, vendors, and internal teams
* Proactive mindset with a passion for improving security services
* Eager to learn and develop through real‑world experience and certifications
Personal Qualities
* Self‑motivated, independent, and proactive
* Passionate about learning and growth
* Team player with a positive, can‑do attitude
What You’ll Get In Return
Financial
* Life Insurance
* Pension
* Car allowance (subject to role)
* £1,000 refer a friend bonus.
* Generous uncapped commission scheme (sales role)
* Profit share bonus scheme (non‑sales, subject to T&C’s)
* Free will‑writing service
* Long Service Awards (financial and time rewards)
* Electric Car Scheme (salary sacrifice)
* Cycle to Work Scheme (salary sacrifice)
* IT Purchase / Loan Scheme
* Financial Wellbeing Tool
* Pension Surgery (consultation with a financial advisor)
* Discount scheme (retail, experience days etc.)
* Navan
* Buying holidays (salary sacrifice)
* Childcare voucher scheme
Health and Wellbeing
* Private Medical Insurance
* Employee Assistance Programme – for you and your family (Counselling, legal advice, career coaching, financial support)
* Digital GP
* Wisdom Well‑Being Platform
* Gym membership contribution
* Gym time
* Yoga –Free onsite yoga
* Eye tests
* Flu jabs
* Fruit basket –per floor stocked weekly
* Mental Health First Aiders
Time off
* Holidays –above statutory increasing with service, plus 8 bank holidays
* Birthday benefit –Have your birthday off on us!
* Enhanced Maternity Pay
* Enhanced Paternity Pay
* Compassionate Leave
* Jury Duty
* Funeral Leave
* Volunteering Days
Perks
* Welcome goodie bag.
* Company apparel
* Free staff parties
* Incentives –Competitions and prizes including trips.
* Staff awards
* Culture Team events
Environment
* Free onsite parking
* New refurbed office –Table tennis, table football, games consoles, multi‑faith room, fully stocked bar, outdoor eating area, smoking shelter.
Equal Opportunity Employer
If you have a disability or neurodiversity, we can provide support and adjustments that you may need throughout our recruitment process. Any information you share on your application will be treated in confidence.
TIEVA is an inclusive company where you can enjoy the career you want, without changing who you are. We welcome all and are passionate about promoting greater diversity in the tech sector. We welcome applications from people from all walks of life.
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