What's involved with this role: Business Support Officer Job Ref: K&C 5285364 Pay Rate: £17.73 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours This opening assignment is for 3 months Kensington Town Hall, W8 7NX Summary of what the candidate must have to apply : Previous experience providing executive or PA support, strong administrative capability, confidence managing diaries, meetings and correspondence, and excellent IT proficiency. Clear communication, attention to detail and the ability to manage competing tasks are essential. Experience within social housing is helpful but not required. The role: To provide Executive Assistant support to senior leadership within Housing Management, including the Head of Resident Safety & Repairs, Assistant Directors and the Director. The post holder will handle daily operational and administrative duties, supporting wider departmental functions as needed. Key accountabilities: Manage senior management diaries, arrange meetings, book rooms, and liaise with internal and external stakeholders. Provide full meeting administration including agendas, papers, minutes and ensuring correct governance. Work with the complaints team to ensure complaints and councillor enquiries are handled within required timescales Liaise professionally with council officers, councillors, residents and external agencies on behalf of the Directorate. Support recruitment processes from approval to onboarding, ensuring HR procedures are followed. Monitor and maintain service plans and updates for the Housing Management Team Maintain and develop administrative systems, records and office information, including health and safety updates. Use IT systems to archive documents and maintain accurate records aligned with data protection requirements Keep up-to-date knowledge of the wider Housing Management service and key stakeholders. Carry out additional ad hoc administrative tasks such as secretarial support, photocopying, note taking, message handling, reports, and screening calls/emails. Requirements/key criteria: Previous experience as an Executive Support Assistant or PA. Experience in a social housing environment preferred. Excellent administrative and organisational skills with strong attention to detail. Strong IT skills, confident with the full Microsoft Suite. Clear and professional communication skills. Able to manage varied workloads and maintain progress across multiple tasks at once. Professional and friendly approach when engaging with stakeholders. Commitment to Equal Opportunities and delivering high-quality customer-focused services. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Business Support Officer Job Ref: K&C 5285364 Pay Rate: £17.73 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours This opening assignment is for 3 months Kensington Town Hall, W8 7NX Summary of what the candidate must have to apply : Previous experience providing executive or PA support, strong administrative capability, confidence managing diaries, meetings and correspondence, and excellent IT proficiency. Clear communication, attention to detail and the ability to manage competing tasks are essential. Experience within social housing is helpful but not required. The role: To provide Executive Assistant support to senior leadership within Housing Management, including the Head of Resident Safety & Repairs, Assistant Directors and the Director. The post holder will handle daily operational and administrative duties, supporting wider departmental functions as needed. Key accountabilities: Manage senior management diaries, arrange meetings, book rooms, and liaise with internal and external stakeholders. Provide full meeting administration including agendas, papers, minutes and ensuring correct governance. Work with the complaints team to ensure complaints and councillor enquiries are handled within required timescales Liaise professionally with council officers, councillors, residents and external agencies on behalf of the Directorate. Support recruitment processes from approval to onboarding, ensuring HR procedures are followed. Monitor and maintain service plans and updates for the Housing Management Team Maintain and develop administrative systems, records and office information, including health and safety updates. Use IT systems to archive documents and maintain accurate records aligned with data protection requirements Keep up-to-date knowledge of the wider Housing Management service and key stakeholders. Carry out additional ad hoc administrative tasks such as secretarial support, photocopying, note taking, message handling, reports, and screening calls/emails. Requirements/key criteria: Previous experience as an Executive Support Assistant or PA. Experience in a social housing environment preferred. Excellent administrative and organisational skills with strong attention to detail. Strong IT skills, confident with the full Microsoft Suite. Clear and professional communication skills. Able to manage varied workloads and maintain progress across multiple tasks at once. Professional and friendly approach when engaging with stakeholders. Commitment to Equal Opportunities and delivering high-quality customer-focused services. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. MT Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.