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Afs warehouse operative (goods-in area)

Birmingham (West Midlands)
Scc
Warehouse operative
Posted: 10 July
Offer description

Join to apply for the AFS Warehouse Operative (Goods-in area) role at SCC

Join to apply for the AFS Warehouse Operative (Goods-in area) role at SCC

We are actively building diverse teams and welcome applications from everyone.

Role: AFS Warehouse Operative

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £23,907 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 8.00 am – 4.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?


* An inclusive workplace
* Excellent package: solid basic and company benefits
* Hybrid working & core hours in line with role requirements
* Career development and life-long learning opportunities
* Opportunity to join Europe's largest privately-owned IT Company

Role Purpose

To process the defective stock from engineers which may be customer or SCC owned through the repair centre or back in to the stores team.

Security clearance or the willingness to apply will be required for this role.

Key Responsibilities

* Unload Vehicles using the correct MHE and PPE when using any loading bays. Correctly use the pallet trucks, trollies and move items in a safe and manageable way, including two-man lifts.
* Scan and verify manifested returns, escalating if unsafe or if the courier has not delivered in safely to a loading bay.
* Escalate any delivery issues to the team and the respective courier, ensuring to check if the boxes are open, verify the returning reference etc.
* Document estimated dates in the system (D365) upon receipt of returned products, sending good products to the stores team to verify- and check, whilst retaining defective products.
* Verify the make, model, serial number and asset of returned products before transferring the product to the correct bin ID.
* Create repair centre work orders and RMA processing sheets, which displays all of the serial number relevant to the product.
* Conduct thorough inspections, accurately documenting damages and communicating findings effectively. Detailed documentation, including descriptions and photographic evidence, ensures accountability and facilitates resolution.
* Initiate configuration warranty processes when a product is deemed defective when being imaged. Pass the new products to the repair centre to process via the warranty team, and create repair work orders to align engineers time and process.
* Process engineer returns, ensuring all products have return labels and any documentation relevant to the returns, such as warranty labels.

Skills And Experience

* Demonstrated ability to meticulously conduct inventory audits and reconcile discrepancies with a keen eye for accuracy.
* Must possess a high level of attention to detail to ensure the integrity of vehicle inventory records and other related data.
* Excellent communication skills, both verbal and written, are needed to effectively interact with stakeholders, present data insights, and address concerns in weekly meetings.
* Must be able to articulate findings, propose solutions, and collaborate with cross-functional teams.
* To provide timely and accurate updates, ensuring transparency and communication throughout the work order process.
* By offering clear updates, including any changes or challenges encountered, organizations can address issues promptly and facilitate coordination between teams or departments involved.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Management and Manufacturing
* Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at SCC by 2x

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