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It service desk manager — lead, metrics & itsm excellence

Crewe
United Cerebral Palsy of Georgia
It service desk manager
€300,000 a year
Posted: 8 June
Offer description

United Cerebral Palsy of Georgia is seeking a Service Desk Manager to ensure high-quality IT support across a geographically dispersed organization. This role involves leading Service Desk analysts and managing incident handling in line with SLAs.

The ideal candidate will have strong leadership skills, experience in IT support, and a solid understanding of ITIL principles. A hands-on approach and ability to communicate effectively are essential for this position, which offers a daily rate of 300 within IR35.

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