Thorn Baker is working in collaboration with an established Facilities Management company, with an area based in the South West area of London.
We are looking to resource a Cleaning Area Manager to effectively manage and monitor high-end retail sites.
Our client is seeking someone who is currently in a similar role or ready to advance from a cleaning supervisor position. Experience in the retail sector is essential.
This position offers the opportunity to join a company that promotes growth and internal progression. You will manage a fair number of sites without feeling overwhelmed and be part of a team that values listening and autonomy.
The main duties of this role include, but are not limited to:
1. Ensure that work is undertaken in line with company policies, procedures, and legislation.
2. Maintain contract retention targets and ensure they are met consistently.
3. Follow all Health and Safety protocols, conduct quarterly H&S audits, and perform monthly cleaning inspections.
4. Manage recruitment and selection of employees.
5. Train, develop, and onboard new employees effectively.
6. Manage and motivate a competent workforce.
7. Control overheads and operational costs to ensure profitability.
8. Implement cost-saving initiatives where applicable.
9. Plan, organize, and oversee the operational activities and work scheduling.
10. Manage client escalations effectively.
11. Ensure the site is adequately staffed and services are properly supervised.
12. Conduct performance reviews for employees.
13. Ensure the availability of necessary equipment and materials at the site.
14. Perform timely audits to maintain standards.
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