Overview
Are you passionate about cars and providing excellent customer service? Join our Tyre Bay team at our Poole site, where every day is fast paced, hands on, and customer focused. You’ll be the first point of contact for our customers, helping them with tyre changes, battery checks, and vehicle tracking, while making sure they leave with a smile. We treat our customers like family, and we’re looking for someone who takes pride in delivering service with honesty, integrity, and attention to detail.
This role is perfect for someone who loves working in a team, enjoys a variety of tasks, and wants to develop their skills in a supportive environment. You’ll have the opportunity to make a real impact on our customer experience while learning from experienced colleagues.
Location
Location: Poole, Dorset
Working Hours
Working Hours: 42.5 hours per week, Monday to Friday
Working Pattern
Working Pattern: 8:00am to 5:00pm, with a Saturday rota of 8:00am to 1:00pm (four Saturdays on, three off).
Reporting to
Reporting to: Tyrewise Assistant Manager
What You’ll Be Doing
Fitting, repairing, and replacing tyres accurately and safely
Testing and replacing vehicle batteries
Carrying out exhaust and brake replacements
Performing wheel alignments and other basic vehicle checks
Providing exceptional customer service, answering queries, and offering guidance
Working closely with colleagues to maintain a smooth, efficient, and safe workshop environment
Supporting team members when needed, sharing knowledge and helping new colleagues settle in
Ensuring compliance with all health and safety regulations and company procedures
Keeping your work area clean, organized, and ready for the next job
Working 42.5 per week, Monday to Friday from 8am to 5pm, with a Saturday rota of 8am to 1pm (four Saturdays on, three off).
What We’re Looking For
Experience in tyre fitting and manual handling
Strong customer service skills with a friendly and professional approach
Excellent communication and teamwork abilities
Competent IT skills (training on internal systems provided)
Conscientious, reliable, and detail-oriented work ethic
Understanding of and commitment to health and safety regulations
Previous experience in the motor industry is an advantage, but not essential
Benefits
* Discounted fuel and staff discount on parts from day one!
* Health Cash Plan with Health Shield
* Critical Illness Cover
* Family Day & Community Volunteer Day
* 28 days holiday per year and extra holiday after 3 years’ service
* Increased pension contribution after 5 years
At Charles Trent, we don’t just offer jobs, we offer long term careers with purpose, opportunity, and real impact. If you’re ready to bring structure, precision, and a proactive attitude to our team, we’d love to hear from you.
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