Assistant Store Manager - Hackett ICON O2 (AWWG)
Join to apply for the Assistant Store Manager - Hackett ICON O2 role at AWWG.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for
We are looking for a driven and passionate Assistant Store Manager to join our team! Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day‑to‑day running of store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management. The dream is that every client feels and shares our brand identity so they will return to our stores.
What we offer
* Working in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
* Uniform: Enjoy a stylish and professional uniform provided by the company.
* Discounts: Staff discount across all AWWG brands in Europe.
* Commissions: Monthly commission system; the more you sell, the more you earn.
* Career growth opportunities: Opportunities for progression within the company, including moving from retail to corporate roles.
* Access to Perkbox: Exclusive platform offering various perks and discounts.
* Life assurance.
* Team building and engagement, cost‑effective commuting options, free courses on a variety of topics through our platform, exclusive invitations for events in collaboration with our brand partners.
Key responsibilities
* Team Management: Enthusiastically transmit passion for the brand to the sales team, support the Store Manager, and enable internal development of the team.
* Sales: Lead achievements of commercial targets and KPIs, engage the sales team through action plans, and maintain a careful brand image across the sales process.
* Customer experience: Build customer loyalty by paying attention to every detail and offering the highest quality service.
* Shop operations: Ensure compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management.
Requirements
* Minimum two years of relevant experience in fashion retail.
* English speaker; other languages are a plus.
* Strong team player with a commercial mindset.
* Excellent communication skills.
* Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal.
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