Overview
Harrods Hammersmith, England, United Kingdom
Role: Online Concessions Assistant Manager
Responsibilities
* Manage the onboarding and operational management of concession brands on Harrods.com.
* Oversee the daily tasks of two coordinators as a people manager.
* Support the Concession Manager on business projects, share the divisional strategy amongst partnering teams, and monitor and revise online publishing processes.
* Support the management of new concession onboarding processes for the Harrods Store and e-concession model, including working directly with the Concession Manager and the Concession brands.
* Develop yourself to understand the digital systems and educate the team to resolve issues.
* Ensure launches are tracked and dates are met, working closely with Studio teams to ensure products launch within the agreed SLAs, and own the Seasonal and Production trackers.
* Use stakeholder management to build relationships internally; partnering the Online Assistant Trade Managers, Trading Teams and Buying & Merchandising functions, optimise the online operational trading of existing Concession brands and processes, and develop project management capability.
* Your strengths will lay in the commercial understanding and the power of fast movement, and you will want to discover better end-to-end production processes.
* In return, you’ll receive a benefits package including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount across the food hall and restaurants, and a season ticket loan.
About You
* You are detail-oriented, organised, proactive, with strong commercial awareness.
* You are customer-focused with a keen interest in retail.
* Brand and industry knowledge of current activity, trends and positioning is desirable.
* You are analytical and able to prioritise in a very fast-paced environment.
About Harrods
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers and brands. Our combined mission is to make visiting our iconic Knightsbridge store an inspiring shopping experience.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Retail
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