We are on the lookout for a motivated Customer Service Advisor to join our client's team in Wrotham. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is eager to make a positive impact.
1. Role: Customer Service Advisor
2. Location: Wrotham (Free parking on-site, you'll need to be a driver due to the location)
3. Salary: £14.42 per hour
4. Start: ASAP
5. Hours: Monday - Friday 8.00am - 5.00pm (40 hours per week)
What You'll Do:
6. Make highvolume outbound calls to residents in social housing to arrange engineer visits.
7. Answer incoming queries and provide clear, polite updates regarding bookings and installation times.
8. Coordinate schedules and ensure all appointment information is logged accurately.
9. Work closely with engineers and internal teams to confirm availability and job details.
10. Follow communication guidelines and handle sometimes challenging conversations professionally.
11. Provide excellent customer service, ensuring residents feel supported and informed throughout the process.
What We're Looking For:
12. Confident on the phone and comfortable handling large volumes of calls.
13. Strong communication and organisational skills.
14. Ability to work at pace and manage changing priorities.
15. Previous experience in customer service, call handling or scheduling is desirable but not essential.
*AMAZING* Benefits of becoming an Office Angels Temp:
16. Weekly Pay
17. Up to 28 days annual leave
18. Access to free eyecare vouchers
19. Temp of the Month awards
20. Timesheets can be completed on mobile devices
21. Perks at work
22. Discount schemes
23. Access to Well-being platforms
Next steps If you're interested in the above role, are available to start immediately and have the skills and attributes listed above then please send me your most up to date CV today.
Alternatively if you are not looking for a new role but you have friends, family or colleagues who are looking for a new role, please send them our way! We have a fantastic Refer a Friend Scheme below where you will receive a £ voucher if we place them! *T&Cs apply. All you need to do is ask them to send their CV to us and quote your name in the email to say you recommended them.
Unfortunately, due to the volume of responses we receive we are unable to respond to everyone however if you are shortlisted, we will contact you within 48 hours.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.