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Part Time Customer Advisor - Broadband Technical, Newton-le-Willows
Client: EE
Location: Newton-le-Willows, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
5
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Long Description
Part Time Permanent Role. We can offer 20hrs or 25hrs over 3 or 4 days.
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in Birchwood, near Warrington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or handling more complex issues, supporting the customer throughout.
No specific experience is required. If you’re naturally helpful, calm, and good at building relationships, we can train you on the rest.
This role offers flexibility to support your life commitments. We aim to help you succeed by allowing you to schedule your own breaks, bank time, and occasionally work from home.
What’s in it for you?
* Starting salary of £25,087 (£12.82/hour), rising to £25,684 (£13.12/hour) after 8 months, plus incentives and bonuses. Pro Rata for Part Time Hours
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year, applicable to all parents.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support for your career development and growth.
* Season Ticket Travel Loan for your commute.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental insurance for you and your family.
We offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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