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Join to apply for the IT Support Analyst role at Orchard View Church
IT Support role for a Bromley based company.
5 days in the head office in Bromley up to 30k
This is a great opportunity for someone with a year plus IT Support experience to grow your IT skills and knowledge.
As an IT Support Analyst, you will be providing essential support to multiple users
Be a part of the team on their exciting digital transformation journey, and you will play a key role in enhancing our Operations and Central Services systems.
Key Responsibilities
Provide responsive IT support to end-users, both onsite and remotely
Monitor and manage the IT support ticket queue, ensuring timely resolution
Prioritise and escalate technical issues as needed
Maintain clear documentation of issues and resolutions
Develop strong relationships with users to understand and resolve their concerns
Utilise diagnostic tools and knowledge bases for troubleshooting
Configure and maintain user profiles and system access
Assist with hardware setup, installation, and maintenance
Support key applications, includingWindows 10/11 and Microsoft 365
Skills & Experience Required
At least one year of experience in an IT Support role
Proficiency withMicrosoft Windows OS, MS Office Suite, and hardware troubleshooting
Experience withAndroid and iOS devices(preferably in an MDM environment)
Strong communication and interpersonal skills
Ability to work flexibly and adapt to changing priorities
A passion for delivering top-tier customer service
Experience working within SLA-driven environments
5 days in the head office in Bromley
30k
If this is of interest can you get back to me with your contact number and a suitable time to speak to discuss the role in full detail.
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT System Training and Support
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