Overview
Are you passionate about creating seamless and unforgettable event experiences? RACV is looking for a detail-oriented and customer-focused Wedding & Events Coordinator to join our team and help deliver exceptional service across a wide range of conferences, meetings, and special events.
About the Role
As the Wedding & Events Coordinator, you’ll be the key contact for clients from initial enquiry through to post-event follow-up. You’ll manage bookings, coordinate logistics, and ensure every detail is executed to perfection. Working closely with internal departments, you’ll help deliver events that exceed expectations and drive business growth.
Key Responsibilities
* Coordinate all aspects of wedding and conference bookings, including accommodation, dining, and venue setup.
* Prepare accurate quotes, booking agreements, and invoices in line with RACV policies.
* Conduct meaningful site tours to convert new business
* Liaise with clients to understand event requirements and provide expert guidance.
* Create and distribute detailed Event Orders and updates to internal teams.
* Maintain strong client relationships before, during, and after events.
* Collaborate with internal departments to ensure smooth event delivery.
* Attend weekly operations and sales meetings to communicate event details.
* Ensure compliance with RACV service standards, policies, and procedures.
This role is a permanent full-time position, during the day to work in with event sales and planning. Some nights and weekends are required for this role depending on business requirements.
We’re offering
* Ongoing training and career development opportunities
* Working for a company that values its employees
* Subsidised meals while you’re on shift
* Free roadside assistance
* 50% off Insurance including car, home, landlord, boat, caravan + more
* Discounts on RACV products & services, including our portfolio of 9 resorts
* Previous experience in event sales and planning within a 4/5 star Resort or Environment
* Well organised and can prioritise, time manage, have a keen eye for detail, have excellent communication and people interaction skills
* Ability to manage multiple events concurrently
* Be well presented and groomed, have excellent interpersonal skills and the willingness to develop current skills and undertake new skills as demanded by the market
* It is an essential part of this role to assist with developing business, so sales experience will be considered an advantage
* A team player who displays initiative and a positive mindset
* High quality of work and attention to detail
* Knowledge of Microsoft Office Suite and Opera desirable
* Weekends, evening, and public holiday work may be required
Previous experience with administration and supplier liaison desirable
An understanding of hospitality industry in event, membership or accommodation areas
An interest in the world of events
Knowledge of Microsoft Office Suite and Opera desirable
Effective customer management and service standards
A team player who displays initiative and a positive mindset
High quality of work and attention to detail
Ready to reach your full potential? Join our team, where the work is meaningful and making a difference matters.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
Application Process
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Corporate and whether any reasonable adjustments may be required.
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