We are seeking a skilled Centre Operations Manager to join our team. This role involves assisting the Centre Manager in the daily operation and management of the depot, ensuring effective delivery of company business objectives.
About the Role:
* Assisting the Centre Manager in the operation and daily running of the depot
* Supporting the team in the workshop mechanically if required
* Playing a key part in the Centre targets including key performance indicators
* Overseeing the maintenance of stock values within the centre
* Offering and delivering excellent customer service
* Ensuring all work is carried out in line with Company Policies and Procedures
Required Skills and Qualifications:
* Technical or Mechanical background / knowledge
* The ability to support the technicians in the workshop if required
* You will have the ability to achieve sales
* Excellent interpersonal skills are essential as is the ability and desire to coach and mentor the team
* Previous experience leading a team
* A high level of understanding of car technology
* Working knowledge of relevant Health & Safety requirements
* Experience of account management
* Commercial awareness to maximize business opportunities
* Full UK Driving Licence
Benefits:
* A chance to earn a regular bonus
* Career development: we offer a variety of fully funded IMI courses, including management courses
* Staff discounts on servicing, tyres and MOTs
* Retail vouchers, Finder's fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program
* Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match
* Employee of the month; a chance to win a £50 voucher
* Centre of the month; a chance to win a race at your local go-karting track
About You:
* This role would be ideal for someone with a strong technical background who can lead by example and motivate their team to achieve their full potential
* You will be responsible for maintaining accurate records and reports, and contributing to the overall success of the centre