Salary – £40,115
Work Type – Onsite
Job Location – Davyhulme Wastewater Treatment Works, Trafford Way, Urmston, Manchester, M17 8DD
Role Type – Permanent
Employment Type – Full Time
Working Hours – 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities.
Benefits
* Generous annual leave package of 26 days, increasing to 30 days after four years of service (increases one day per year), plus 8 bank holidays
* Competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
* Up to 7.5% performance‑related bonus scheme, and recognition awards for outstanding achievements
* Comprehensive healthcare plan through our company-funded scheme
* MyGym discounts – up to 25% off gym memberships and digital fitness subscriptions
* Best Doctors access
* Salary finance options
* Wealth at Work courses
* Deals and discounts
* EVolve car scheme
* Employee Assistance Plan
* Mental health first aiders
* ShareBuy scheme
* MORE Choices flexible benefits
* Enhanced parental leave schemes
Job Purpose
Responsible for managing and analysing data to support Dynamic Network Management (DNM), ensuring accuracy and consistency. Lead system changes, testing, and process improvements. Collaborate with internal teams and suppliers, deliver MI dashboards, and apply systems thinking. Drive adherence to policy through data interpretation, root‑cause analysis, and strategic insight.
Accountabilities & Responsibilities
* Manage and maintain all data required for DNM, ensuring accuracy, consistency, and business alignment.
* Lead and support system changes and testing, working closely with suppliers and internal teams for efficient implementation.
* Collaborate with operational teams to define, develop, and improve DNM processes, driving adherence to policy and procedure.
* Conduct detailed analysis of complex data, including wastewater network performance, trend analysis, and root‑cause investigations.
* Develop and deliver MI dashboards, maintain up‑to‑date user guides, and track changes to the DNM roadmap and ways of working.
* Liaise with internal departments and external contractors to coordinate data analysis activities and enhance the DNM platform effectiveness.
Technical Skills & Experience
* Maintain and develop knowledge and skills to grow within the role, demonstrating a proactive learning mindset.
* Strong analytical, coordination and planning skills, with a methodical mindset and excellent attention to detail.
* Ability to interpret, manipulate and present complex data accurately, identifying trends, exceptions and logical connections.
* Proficient with large datasets using Excel and databases; experience with VBA, SQL and dashboard development is advantageous.
* Excellent interpersonal and communication skills, able to work independently and engage with a wide range of stakeholders.
* Minimum 2 years’ experience as a data analyst; familiarity with wastewater practices and core systems such as SharePoint, Salesforce, Tableau, Aqua DNA, Aqua Suite and OneMap preferred.
This role may not be eligible for visa sponsorship.
Qualifications
* Relevant educational qualifications, normally a degree or equivalent experience, in a numerate or technical discipline.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will truly kick‑start a thriving career here at UU.
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