Salary: £53,540 - 57,250 per year Requirements: Strong communication skills to collaborate effectively with multidisciplinary teams Experience in user research methodologies and techniques Ability to analyze data and translate insights into actionable recommendations Familiarity with user-centered design principles Proven ability to work in an iterative, open, and collaborative environment Understanding of digital services and product management Relevant qualifications in a related field such as design, social sciences, or behavioral sciences Responsibilities: Conduct user research to gather insights about user needs and behaviors Collaborate with designers, product managers, and analysts to develop user-centered services Analyze research findings and present insights to stakeholders Assist in co-designing user engagement strategies and service improvements Participate in regular team meetings and contribute to an iterative design process Technologies: UX UI Design More: We are Companies House, located in Cardiff, Wales, and we pride ourselves on fostering a flexible and welcoming culture that promotes a healthy work-life balance. Our User Research team works collaboratively within a larger User Centred Design (UCD) team, supporting insights and co-designing user services. We offer a fantastic benefits package including flexible working options, 30 days of annual leave, 8 bank holidays, and enrollment in the Civil Service Pension scheme with a generous employer contribution. We cannot offer visa sponsorship for this role. last updated 3 week of 2026