Working for four of the most iconic hotels in the UK, you will be a key part of their ongoing success. Working within an established team and with no two days being the same, this role is ideal for someone eager to work at the pinnacle of the hotel industry.
Chewton Glen is a privately owned luxury country house hotel & spa located in the tranquil New Forest countryside, just minutes from the coast. This 70-bedroom hotel features a spa, two restaurants, and a new cookery school, The Kitchen, in collaboration with celebrity chef James Martin.
Cliveden House is a Grade I listed stately home with a rich history as a private residence. Set in 376 acres of National Trust grounds near London, it boasts a new spa, two restaurants, 40 bedrooms, and two boats.
The Lygon Arms, dating back to the 16th century, is a medieval coaching inn located in the picturesque Cotswolds village of Broadway. It offers 86 bedrooms, a restaurant, spa, wine bar, and lounges for guests.
The Mayfair Townhouse, located on Half Moon Street near Green Park and Hyde Park Corner, offers personalized service and a luxurious retreat from the busy streets of Mayfair.
What's in it for you?
* Competitive Salary
* Remote working opportunities
* Employee recognition awards
* Cashback healthcare cover after probation
* Career development with recognized training providers
* Generous friends and family rates at Iconic Luxury Hotels
* 25% discount on food and beverages
* Discount on spa treatments and products
* Refer a friend incentive
* Team social events, seasonal gifts, and more
Check out behind-the-scenes here: https://www.instagram.com/chewtoncareers/
Central Reservations Coordinator – About you
* Experience in reservations department
* Confident communication via phone and email
* Knowledge of Opera V5 and Premier Spa; Opera Cloud a plus
* Ability to remain calm under pressure
* Attention to detail
* For remote work, high-speed internet, access to router with Ethernet, and suitable furnishings are required
Aim of the role
* Confidently sell and upsell all Iconic Hotels' experiences
* Efficiently use electronic booking systems
* Represent Iconic Hotels with pride
* Maximize revenue through upselling
* Manage inquiries and bookings from start to finish
* Provide a personalized experience for regular guests
If interested, please apply now. We reserve the right to close this advertisement early if we receive a high volume of applications.
Our ethos is to provide iconic luxury in its finest form. Staying at an Iconic Luxury Hotel is a memorable experience, characterized by thoughtful service, culinary excellence, and luxurious yet welcoming rooms. Each hotel has its unique character, traditions, and stories, creating a collection that reflects our commitment to exceptional service. Our portfolio includes Cliveden House, Chewton Glen, The Lygon Arms, 11 Cadogan Gardens, and The Mayfair Town House.
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