Scheduler / Administrator
A growing renewable energy business are seeking an organised and proactive Scheduler / Administrator to join our dynamic team. This is an excellent opportunity to be part of a fast-paced, forward-thinking company within the rapidly expanding renewable energy sector, offering strong opportunities for career development and progression.
Key Responsibilities
* Handling incoming calls and enquiries from customers in a professional and friendly manner
* Scheduling and coordinating appointments for engineers and installation teams
* Managing and maintaining engineers' daily diaries to ensure efficient workflow
* Liaising with internal departments and external customers to organise works and resolve queries
* Repairing and processing compliance and administrative paperwork in line with company and regulatory requirements
* Providing regular updates to customers regarding appointments, job progress, and any changes
* Supporting the wider operations team with general administrative duties
* Ensuring high levels of customer service at all times
Skills and Experience Required
* Previous experience in scheduling, administration, or customer service (ideally within construction, utilities, or renewable energy)
* Strong organisational skills and the ability to manage multiple tasks in a fast-paced environment
* Excellent attention to detail and accuracy in record-keeping
* Confident communication skills, both verbal and written
* Good IT skills, including experience with scheduling systems and Microsoft Office
* Ability to work independently as well as part of a team
* Problem-solving mindset and ability to handle customer queries effectively
This is an office based role working Monday to Friday
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