About the Role
Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0‑3 by providing essential items such as nappies, clothing, toys, and bedding, along with access to vital support services and community resources. We are looking for reliable and detail‑oriented volunteers to join our Baby Bank team as Sorting Associates. In this hands‑on role you will help organise, check, and prepare donated baby items to ensure they are safe, high‑quality, and ready to support families in need.
Responsibilities
* Sort donated baby clothing, equipment and essentials by category, size and condition.
* Inspect items to ensure they meet safety and quality standards.
* Remove damaged, stained or unsuitable items according to guidelines.
* Label and organise items for storage or distribution.
* Maintain cleanliness and order in sorting areas.
* Follow operational SOPs and safety procedures.
* Report inventory shortages or concerns to the Project Lead.
* Support packing and preparation for client distribution when required.
* Attend agreed shifts consistently and provide notice if unable to attend.
* Carry out tasks responsibly with professionalism and confidentiality.
* Treat service users, staff and fellow volunteers with respect and compassion.
* Communicate openly about availability or concerns.
* Follow scheduling processes to ensure smooth service delivery.
* Work collaboratively and report safeguarding concerns when necessary.
Volunteer Requirements
1. Minimum 12 hours per week and at least 4 hours per shift.
2. Available for the required volunteer hours per week.
3. Physically able to stand, lift and move items for extended periods.
4. Professionally responsible, dependable and discreet.
Skills
* Attention to detail.
* Ability to follow structured processes.
* Teamwork and collaboration.
* Time management.
* Basic organisational skills.
* Reliability and accountability.
Benefits
* Be part of a meaningful cause supporting women and families.
* Gain hands‑on experience in a warehouse‑style environment.
* Develop practical skills in organisation, teamwork and operations.
* Work in a supportive and community‑driven environment.
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