Your new company: Join a purpose driven organisation in Blaenau Gwent that believes people thrive when they feel heard, valued, and supported. You'll be part of a compassionate, flexible team that works creatively to help individuals build on their strengths, develop confidence, and move toward independence and wellbeing. Your new role: This is a temporary Tenancy Support Worker role, providing flexible cover across services when needed. You'll work alongside people experiencing housing or wellbeing challenges, offering person led, trauma‑informed support that empowers them to create meaningful, sustainable change. Your responsibilities will include: Carrying out needs assessments to understand each person's circumstances, strengths, and goals. Co‑producing Individual Support Plans that promote independence and reflect personal aspirations Reviewing support plans and risk assessments to ensure they remain relevant and empowering Working collaboratively with local partners, housing providers, and community organisations Offering advice and guidance through community drop‑ins across Blaenau Gwent Coordinating long‑term and crisis interventions, including attending joint meetings and case reviews Supporting people to access information, digital tools, and resources to manage housing, benefits, and wellbeing Providing resettlement support for those moving into new or independent accommodation Maintaining accurate case notes and sharing information appropriately with colleagues Providing flexible outreach support in people's homes and within the community What you'll need to succeed: Knowledge of trauma‑informed practice, attachment theory, and relationship based approaches Experience supporting people experiencing emotional distress or working within mental health settings A commitment to involving people with lived experience in shaping services Excellent communication skills Understanding of adult safeguarding and the ability to maintain strong professional boundaries Self‑awareness, reflective practice, and a commitment to ongoing development What you'll get in return: You'll join a supportive, forward thinking team where your compassion, creativity, and ideas are valued. You'll have the opportunity to make a meaningful impact on people's lives while developing your own skills in a role that truly matters. What you need to do now: If you're passionate about empowering people, committed to person‑led support, and ready to help create meaningful change in Blaenau Gwent, apply now, or call Louis on 01792485970. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk