We are looking for Insurance Administrative Support staff to assist a growing team dealing with insurance claims, based in central Sheffield, working 3-4 days from the office and remotely for the remainder of days. This opportunity is ideal for recent school leavers or law graduates, who are keen to apply their knowledge in a dynamic claims environment. The role provides valuable hands-on experience in insurance claims handling, with clear pathways for professional development via the legal or business administration apprenticeship route. Duties Support a busy team dealing with insurance claims, assisting in tasks such as gathering documentation, following up with customers and third parties, and ensuring all files are complete. Carry out administrative checks to confirm documentation is complete, policies or agreements are valid, and necessary authorisations are in place. Coordinate with customers, brokers, and other third parties to request additional information or clarification when required. Maintain follow‑ups and reminders to ensure tasks progress within required timeframes and service standards. Manage communication via phone, email, and written correspondence, keeping customers and internal stakeholders updated. Assist with identifying discrepancies or irregularities in documentation or claims submissions, and escalate issues to senior team members. Qualifications and skills Business administration or law degree Demonstrated interest in business administration, insurance, claims, or legal compliance Excellent organisational skills and attention to detail Strong written and verbal communication abilities Proficiency in office software (Word, Excel, etc.) Customer‑service mindset; friendly, professional, responsive. We welcome applications from individuals who are eager to contribute to our team while developing their professional skills in a supportive environment.