Job Introduction
Lead EngineerLiverpool
* Monday - Friday, 40 hours per week
* £40,000 - £45,000 (DoE) per annum
* On site Parking, Food services on site, flexible working
* Opportunities for professional development
* Plus our Sodexo employee benefits package
Position Overview:
The Lead Engineer is responsible for managing both external suppliers and internal teams to ensure the efficient delivery of services within Sodexo’s service level agreements (SLAs). This includes overseeing a team of engineers, ensuring compliance with health, safety, and regulatory requirements, and managing engineering activities from quotation to completion.
Key Responsibilities:
Coordination of External Suppliers and Contractors:
* Manage external suppliers and contractors to ensure timely and high-quality service delivery according to Sodexo SLAs and client requests via the Site CMMS system.
* Conduct permit issuance, safety walk-downs, and inspections, ensuring that work progress aligns with client satisfaction and safety regulations.
* Oversee small project management from quotation to completion, continually evaluating cost-effectiveness and compliance with health, safety, GMP, and other relevant policies.
Day-to-Day Management of Craft Team:
* Manage a team of in-house engineers, including a plumber, electrical engineer, and HVAC engineer, ensuring tasks are assigned and completed according to priority KPIs.
* Conduct regular team meetings and document employee performance in the Sodexo PDR system.
* Ensure that all team members are compliant with training, environmental health and safety (EHS), and statutory requirements.
Audit and Compliance Management:
* Actively participate in internal and external audits, ensuring all statutory programs are audit-ready at all times.
* Oversee maintenance activities in accordance with site policies, including health, safety, and environmental (HS&E) practices, as well as Good Manufacturing Practice (GMP).
* Review risk assessments and method statements to ensure compliance with current legislation.
Service and Financial Management:
* Obtain quotations for planned and remedial works and manage the financial aspects of service contracts, including invoicing and payments.
* Oversee service contract execution, reviewing reports from service providers and ensuring compliance with agreed terms.
* Manage databases related to refrigerant systems, emergency lighting PMs, and other relevant service components.
Health, Safety, and Hygiene:
* Ensure strict adherence to all health, safety, hygiene, and cleanliness standards as set by both the company and client.
* Provide staff training and ensure compliance with statutory and company Health & Safety requirements.
Personnel and Training:
* Collaborate with your line manager to identify personal development needs through Aspire meetings.
* Lead the training and development of the craft team, ensuring compliance with site training requirements and legislative changes.
General Responsibilities:
* Maintain strong client and colleague relationships.
* Address customer complaints and escalate when necessary.
* Organize and manage ad hoc activities as needed to meet deadlines.
* Ensure compliance with all company policies, procedures, and site regulations.
Key Accountabilities:
* Customer Focus: Focus on delivering customer-centric solutions and continually adding value to service delivery.
* Planning & Organising: Prioritize and execute tasks effectively in high-pressure environments.
* Initiative: Utilize technical expertise to help improve existing processes.
* Teamwork: Work collaboratively with a diverse team of clients, in-house personnel, and service partners.
* Communication: Demonstrate strong interpersonal communication skills, both oral and written.
Person Specification:
Knowledge, Skills, and Experience:
Essential:
* Mechanical, Electrical, or Instrumentation & Control (I&C) background.
* Minimum GCSE level education.
* Knowledge of relevant regulations such as LOLER, PUWER, ACOP L8, F-Gas, and LEV systems.
* Ability to work independently and within a team.
* IOSH Working Safely (or equivalent safety accreditation).
* Proficient in Microsoft Word, Excel, and databases.
* Strong administrative, time management, and organizational skills.
* Effective interpersonal communication with customers, clients, and staff.
Desirable:
* HNC/HND in Mechanical or Electrical Engineering.
* NEBOSH General Certificate.
* Engineering experience in a pharmaceutical, chemical, or industrial manufacturing environment.
* Familiarity with Good Manufacturing Practice (GMP) and ISO standards.
* Experience with work order planning systems (, Maximo).
* Supervisory experience in managing staff and contractors.
* Ability to write technical reports and develop service level agreements (SLAs).
Core Competencies:
* Growth & Client Satisfaction: Ensure quality services and customer satisfaction.
* Rigorous Management of Results: Focus on achieving key performance targets.
* Innovation & Change: Support and drive continuous improvement.
* Employee Engagement: Foster a positive and productive team environment.
* Learning & Development: Ensure ongoing professional development for the team.