Overview
Service Manager - Plastic Surgery, Burns & Vascular Surgery
Band 7
Main area Plastic Surgery, Burns & Vascular Surgery Services
Contract Permanent
Hours
* Full time
* Part time
* Job share
* Flexible working
37.5 hours per week
Job ref 434-SCC7374483
Site Amersham Hospital/Stoke Mandeville
Town Aylesbury
Salary £47,810 - £54,710 per annum (pro rata for part time)
Salary period Yearly
Closing 18/09/2025 23:59
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
* Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
* Nationally recognised for urology and skin cancer services
* Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
* Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact bht.recruitment@nhs.net or phone 01494 734868.
We pride ourselves in being a great place to work and invite you to join our BHT family.
Launch Your Nursing Career with Us!
At Buckinghamshire Healthcare NHS Trust, we are committed to helping newly qualified nurses grow into confident, skilled professionals.
From day one, you will benefit from structured development programmes, personalised mentorship, and access to specialist training that supports your long-term career ambitions.
Whether you are aiming for clinical excellence, leadership roles, or advanced practice, we will help you build a career you are proud of.
Start your journey with us and unlock your potential!
Job overview
An exciting opportunity has arisen for a Service Manager for the Plastic Surgery, Burns & Vascular Surgery Services. This role provides operational support and leadership to the services which are based across several hospital sites.
The Service Manager will provide day-to-day operational management support for the Plastic Surgery, Burns & Vascular Surgery Services, lead the administration teams, as well as support the General Manager and Clinicians with project management and service improvement initiatives.
They will also support the development and implementation of projects to improve service delivery and patient experience in key areas and will help to ensure that performance and quality targets are met.
Main duties of the job
In conjunction with the General Manager, SDU Lead, and Matron the post-holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards.
The Service Manager is responsible for working with the General Manager to ensure the efficient and effective day-to-day running of the Clinical Services and delivering key quality, performance and financial plans, achieving key service improvements within the service and line managing appropriate staff within designated clinical units.
The post-holder is a key member of the Clinical Directorate management team and will develop and implement Directorate plans to secure the agreed objectives for the Clinical Directorate and make a positive contribution to delivery of health care across the local health community.
The post-holder will be responsible for providing timely, efficient and effective operational management support, with the overall aim of ensuring that services are responsive and provided to the highest possible clinical and performance standards.
What does Buckinghamshire Healthcare NHS Trust offer you?
* As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
* We offer flexible and agile working opportunities, alongside NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
* We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
* We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
* As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
* Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
* A keen supporter of the Armed Forces Community who value employing a service leaver/veteran and their families
What do we stand for?
* Our vision is to provide outstanding care, support healthy communities and be a great place to work.
* Our mission is to provide personal and compassionate care every time.
* Our CARE values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
* Education and training to degree level or equivalent
EXPERIENCE
* Recognised leadership and/or management qualification or equivalent
SKILLS, ABILITIES & KNOWLEDGE
* Contributing to improvements in service standards and patient experience
* Monitoring compliance with local and national performance and quality targets
* In depth knowledge of elective admissions including theatre scheduling of managing booked admissions.
* Experience of managing a large team cross site for both admin and support staff
* Knowledge and experience of validation processes
* Suggesting innovative and lasting solutions to problems and difficulties
* Up-to-date knowledge of defined service areas, including current issues in service delivery, patient pathways
* Effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues
* Ability to analyse and interpret complex and varied information in order to identify issues and solutions to
* Ability to write management reports and on key performance and service issues
* Understanding of the importance of good Human Resources practice
* Ability to demonstrate behaviours and attitudes consistent with Trust values and service standards
* Ability to motivate staff to deliver the best for patients
* Experience of budget and resource management
* Experience of working with patients and the public to develop and improve services
SPECIAL CIRCUMSTANCES
* Willing and able to travel between sites and elsewhere, as required by the post
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges
#J-18808-Ljbffr