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Job Description
Closing date: 07-05-2025
Customer Team Member
Location: Royal Bank Buildings, Main Street, Corpach, PH33 7JG
Pay: £12.30 per hour
Contract: 12 hours per week + regular overtime, permanent, part time
Working pattern: Varied shifts including early mornings from 5:45am, afternoons, late evenings until 10pm and weekends, to be discussed at interview.
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
We’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you’ll be part of a friendly team dedicated to helping our customers. Your responsibilities include providing great service on the tills and shop floor, re-stocking shelves, and cleaning up spillages.
At Co-op, we focus on fairness and community. We support your wellbeing and life events like bereavement, pregnancy loss, fertility, and menopause.
What you'll do
* Provide friendly and thoughtful service, responding to customer queries and promoting Co-op products and Membership.
* Support store colleagues to solve problems for customers and members.
* Ensure store safety and legality by keeping shelves stocked and checking prices, dates, and temperatures.
* Help introduce new products and services, sharing experiences with colleagues.
* Support the local community by participating in activities and events.
This job would suit people who have
* A genuine care for customer and member needs.
* Great people skills and the ability to build positive relationships.
* A positive approach to change and problem solving.
* The flexibility to work various shifts.
Why Co-op?
* 30% discount on all Co-op products, plus 10% on other brands.
* A pension scheme with up to 10% employer contributions.
* Wagestream app for accessing a percentage of your pay as you earn.
* 31 days of holiday (including bank holidays, pro rata for part-time).
* Virtual healthcare services for you and your family.
* 24/7 employee assistance service.
* Paid training and support for personal development and career growth.
* Rotas shared three weeks in advance, accessible on your phone.
* Cycle-to-work scheme.
Building an inclusive workplace
We welcome applications from everyone and aim to create inclusive environments. We can make reasonable adjustments for applicants with disabilities and are part of the Disability Confident scheme. When applying, you can indicate if you'd like to be considered under this scheme.
We will ask about reasonable adjustments for the recruitment process and provide more information at jobs.coop.co.uk/apply-process. More about our diversity and inclusion commitments is available at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application, you’ll complete two online assessments (~20 minutes). We reserve the right to remove the vacancy before the closing date.
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