Are you highly organised and confident managing the day-to-day operations of a senior executive office?
Do you thrive under pressure, balancing competing priorities while supporting high-level decision-making?
Are you skilled in building strong relationships with internal and external stakeholders to ensure seamless communication and coordination?
Who We Are
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.
We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank.NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres.The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.
The Role
The Executive Personal Assistant (EPA) to NHS 24 Chief Information Officer will provide a professional, effective, and high-level confidential support service to designated Executive Director.
The EPA is responsible for the design, development, and maintenance of a wide range of administrative and support services to enable the Executive team to operate most effectively and contribute to the overall work of the directorate by facilitating and supporting a number of key areas. Work with Executive PA colleagues on a reciprocal basis to provide support to Chief Information Officer.
Key Responsibilities
* Manage the Chief Information Officer diary scheduling and allocating appointments, co-ordinating meetings, liaising with contacts (internal and external) and making the necessary arrangements in respect of accommodation and travel requirements.
* Provide a comprehensive and professional secretariat service to certain NHS Governance Committees and Management Groups. This involves compilation of Agendas, collation and issuance of papers, formal minute taking within the agreed timescales which are circulated externally (to Scottish Government, internal and external Auditors etc), and compiling and reviewing Action Logs to ensure all actions are recorded and followed up as agreed.
* Ensure that designated Executive Directors, Non-Executive Directors of the Board and Senior Managers are provided with all relevant papers for meetings on a timely basis.
* Monitoring of NHS 24’S purchase ordering system on behalf of designated Director to ensure that any purchase orders are approved in a timely manner. Confirm receipt of goods and service and deal with payment and invoice enquiries as required.
* Type a variety of documents (correspondence (including mail merge), reports, statistical and financial data, presentations) from a variety of sources (including audio) with a high degree of accuracy.
Successful Applicant will:
* Be educated to Higher National Diploma (HND) level or equivalent with extensive experience working to Senior Management/Executive level in a dynamic office environment
* Demonstrate an all-round professional attitude to performing the varied tasks required - which will sometimes be under tight timeconstraints
* Be experienced in Audio and minute-taking skills
* Exhibit excellent interpersonal skills with the ability to demonstrate an all-round professional attitude, especially under pressure.
* Demonstrate an excellent working knowledge of MS Office packages, including Word, Excel, PowerPoint and Outlook
Benefits
NHS 24 offers a complete benefits package, with a permanent contract on Band 5 £31,892 - £39,735 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.
We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:
* 35 days annual leave (rising to 41) pro-rata
* Development opportunities including study bursaries, e-learning and classroom-based courses
* Enhanced pay for working public holidays
* Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
* NHS discounts on goods and services
* HELP, employee support and assistance
This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.
Interested?
Please download theJob Pack and Person Specificationfor full details of NHS 24 and this opportunity as well as theCandidate Application Guidewhich will support you in your application.
We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.
Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.
We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation.
NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
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