Yorkshire Water is looking for a Customer Case Manager to support operational excellence in customer service. This permanent role based in Bradford (soon moving to Leeds Valley Park) involves working full-time on a rotational shift pattern.
You will handle inbound customer contacts, ensuring excellent service and resolving issues efficiently. Strong communication and problem-solving skills are a must for managing customer interactions effectively.
Benefits include a competitive salary, annual incentive bonus, pension scheme, and career development opportunities.
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