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Community engagement worker

Manchester
Greater Manchester Mental Health NHS Foundation Trust
Community engagement worker
Posted: 17h ago
Offer description

Overview

We are looking for a Community Engagement Worker with lived experience of the criminal justice system to join our inclusive and compassionate Liaison and Diversion service. You will work as part of a multi‑disciplinary team covering the whole of Greater Manchester, providing direct care and support to people from point of arrest through to sentencing. Full training, support and supervision will be provided to guide and enable you to use the skills and knowledge you have gained through your own recovery and rehabilitation and develop new ones.

The team is proud to have recently been awarded GOLD status for the work they have completed to support the open and inclusive recruitment and retention of people with lived experience of the criminal justice system.

Although we value indirect lived experience of family, friends and carers, for this role direct lived experience is essential.


Responsibilities

* Work alongside people using lived experience and peer support/mentoring to promote hope and support resilience and self‑confidence.
* Ensure relationships are built on respect, honesty, compassion and empathy.
* Support independence by recognising and working with people's strengths and assets, focusing on what people can do rather than what they cannot.
* Use compassion‑based and trauma‑informed approaches to relationship building and engagement.
* Provide support with attending appointments (health, social and criminal justice) as identified.
* Support access to community groups and networks that enable people to participate in community activities that support wellbeing and personal development.
* Promote opportunities for meaningful activity including learning, creativity, involvement, volunteering and employment.
* Offer choice of modes of engagement (face‑to‑face or by phone).
* Hold a caseload.
* Establish and maintain local relationships to facilitate smooth connections.
* Hold local knowledge of pathways to care and support.
* Ensure actions and reflections are informed by the principles of equality, valuing diversity and promoting inclusion.
* Proactively encourage and support service user and carer feedback.
* Work as a team to promote consistency of CEW support to our service users.
* Identify and escalates concerns relating to people's safety, safeguarding and risk.
* Participate in forums (team meetings, huddles, supervision) that support effective communication, appropriate escalation of issues, safe working practices and opportunities for learning.


Benefits

* Pay enhancements: 30% additional for evenings (8pm onwards) and Saturdays, 60% additional for Sundays and bank holidays.
* 27 days annual leave plus bank holidays, rising to 29 days after 5 years and 33 days after 10 years.
* Excellent pension.
* Cycle to work scheme.
* Salary sacrifice car scheme.
* Wellbeing programme.
* Blue Light Card discount.


Important Information

All positions within the Trust are subject to satisfactory pre‑employment checks. For further information on the checks required please visit the NHS Employers website at www.nhsemployers.org. The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service, with a fee of £16 per year.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under‑represented groups, for example BAME, Disabled and LGBT+ communities.

Use of Artificial Intelligence (AI) when writing job applications: A candidate may utilise AI to help draft their application, but the assessment of an application is made on its entirety. AI‑generated content may not fully grasp the context and requirements of the job and can produce inaccurate or misleading information, especially in the supporting statement section. GMMH reserves the right to follow up with candidates on specific responses to explore further.

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. The offer of employment may be withdrawn if the role is not eligible for sponsorship and the candidate cannot evidence the right to work in the UK.

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